Does the id appear in the message text?
Q wrote:
Hello all,
I am trying to tie my ticketing system into our monitoring process.
I am currently having to do this through email. Ideally I would have
any alert that self recovers close the open ticket it created. My
problem is as follows:
When hobbit sends an alert it has an id number in brackets. When
hobbit sends a recovery message no alert id is included, so I have no
way to reference a recovery with the original alert. Is there any way
to have a recovery message include the original alert id? Or some
other way of having a simple link between the original message and
the recovery email?
Q
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