[Xymon] [E] Re: Weird email alerts issue

[Malcolm Hunter]

Ah my mistake - I missed the 1 line at the bottom of the man page. Is there
a possibility any of the env variables is not set?

On Mon, 22 Mar 2021 at 16:51, Neal, Jonathan W <wes.neal at verizon.com> wrote:

> Not sure what you mean, I have 100s of rules setup like this they have
> always worked.  I want the first line to be working at all times and you
> can see if has a different notification alias.
> The page alias is the one with a specific time frame.
>
> I don't think this is the issue.
>
> Thanks for the reply though.
>
> On Mon, Mar 22, 2021 at 12:30 PM Malcolm Hunter <
> malcolm.r.hunter at gmail.com> wrote:
>
>> SERVICE and TIME need to go on the same line as HOST
>>
>> e.g.
>> HOST=$rcontrol TIME=W:1300:2200 SERVICE=conn DURATION>10
>>         MAIL $rcontrolpage REPEAT=1h
>>
>>
>> On Mon, 22 Mar 2021 at 14:09, Neal, Jonathan W via Xymon <xymon at xymon.com>
>> wrote:
>>
>>>
>>>
>>>
>>> ---------- Forwarded message ----------
>>> From: "Neal, Jonathan W" <wes.neal at verizon.com>
>>> To: "xymon >> xymon at xymon.com" <xymon at xymon.com>
>>> Cc:
>>> Bcc:
>>> Date: Mon, 22 Mar 2021 10:01:15 -0400
>>> Subject: Weird email alerts issue
>>> Running Xymon 4.3.28, have been since release.  I rebuilt my alerts.cfg
>>> file from scratch and I have a weird issue with alerts I can't figure out.
>>>
>>> This seems to be happening on most if not all entries where I have a
>>> SERVICE=conn.  The only thing I really changed on all my entries was a new
>>> mail alias for them, the actual rule itself is the same as before.
>>>
>>> Entry looks like this:
>>>
>>> HOST=$rcontrol
>>>         MAIL $rcontrolmail REPEAT=2h DURATION>10 RECOVERED
>>>         MAIL $rcontrolmail SERVICE=conn DURATION>10 REPEAT=2d
>>>         MAIL $rcontrolpage SERVICE=conn DURATION>10 REPEAT=1h
>>> TIME=W:1300:2200
>>>         MAIL $sms-ems-oncall SERVICE=conn DURATION>10 REPEAT=2d
>>>
>>> I get an alert, it emails the proper people tied to $rcontrolmail, but
>>> it also tries to email SERVICE=conn .
>>>
>>> I can see them in the email log.
>>>
>>> Mon Mar 22 13:47:09 2021 host02.procs (159.98.104.166)
>>> SERVICE=conn[1022] 1616420829 300
>>>
>>> Mon Mar 22 12:59:03 2021 hostlan.disk (199.200.3.170) SERVICE=conn[725]
>>> 1616417943 100
>>>
>>> Anyone got an idea how to troubleshoot this or what might be causing
>>> it?
>>>
>>>
>>>
>>> ---------- Forwarded message ----------
>>> From: "Neal, Jonathan W via Xymon" <xymon at xymon.com>
>>> To: "xymon >> xymon at xymon.com" <xymon at xymon.com>
>>> Cc:
>>> Bcc:
>>> Date: Mon, 22 Mar 2021 10:01:15 -0400
>>> Subject: [Xymon] Weird email alerts issue
>>> _______________________________________________
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>>>
>>
>
> --
>
> <http://www.verizon.com>
>
> Wes Neal
> Engineer IV Spec-Ntwk Eng&Ops
> EMS Support
>
> O 8139871162
> wes.neal at verizon.com
>
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