[Xymon] [E] Re: Weird email alerts issue

[Neal, Jonathan W]

No, none of that has changed.  All I did was re-work the alerts.cfg file
itself.  I wish there was a syntax checker or a way to see why xymond was
trying to email the wrong recipients.

On Mon, Mar 22, 2021 at 2:10 PM Malcolm Hunter <malcolm.r.hunter at gmail.com>
wrote:

> Ah my mistake - I missed the 1 line at the bottom of the man page. Is
> there a possibility any of the env variables is not set?
>
> On Mon, 22 Mar 2021 at 16:51, Neal, Jonathan W <wes.neal at verizon.com>
> wrote:
>
>> Not sure what you mean, I have 100s of rules setup like this they have
>> always worked.  I want the first line to be working at all times and you
>> can see if has a different notification alias.
>> The page alias is the one with a specific time frame.
>>
>> I don't think this is the issue.
>>
>> Thanks for the reply though.
>>
>> On Mon, Mar 22, 2021 at 12:30 PM Malcolm Hunter <
>> malcolm.r.hunter at gmail.com> wrote:
>>
>>> SERVICE and TIME need to go on the same line as HOST
>>>
>>> e.g.
>>> HOST=$rcontrol TIME=W:1300:2200 SERVICE=conn DURATION>10
>>>         MAIL $rcontrolpage REPEAT=1h
>>>
>>>
>>> On Mon, 22 Mar 2021 at 14:09, Neal, Jonathan W via Xymon <
>>> xymon at xymon.com> wrote:
>>>
>>>>
>>>>
>>>>
>>>> ---------- Forwarded message ----------
>>>> From: "Neal, Jonathan W" <wes.neal at verizon.com>
>>>> To: "xymon >> xymon at xymon.com" <xymon at xymon.com>
>>>> Cc:
>>>> Bcc:
>>>> Date: Mon, 22 Mar 2021 10:01:15 -0400
>>>> Subject: Weird email alerts issue
>>>> Running Xymon 4.3.28, have been since release.  I rebuilt my alerts.cfg
>>>> file from scratch and I have a weird issue with alerts I can't figure out.
>>>>
>>>> This seems to be happening on most if not all entries where I have a
>>>> SERVICE=conn.  The only thing I really changed on all my entries was a new
>>>> mail alias for them, the actual rule itself is the same as before.
>>>>
>>>> Entry looks like this:
>>>>
>>>> HOST=$rcontrol
>>>>         MAIL $rcontrolmail REPEAT=2h DURATION>10 RECOVERED
>>>>         MAIL $rcontrolmail SERVICE=conn DURATION>10 REPEAT=2d
>>>>         MAIL $rcontrolpage SERVICE=conn DURATION>10 REPEAT=1h
>>>> TIME=W:1300:2200
>>>>         MAIL $sms-ems-oncall SERVICE=conn DURATION>10 REPEAT=2d
>>>>
>>>> I get an alert, it emails the proper people tied to $rcontrolmail, but
>>>> it also tries to email SERVICE=conn .
>>>>
>>>> I can see them in the email log.
>>>>
>>>> Mon Mar 22 13:47:09 2021 host02.procs (159.98.104.166)
>>>> SERVICE=conn[1022] 1616420829 300
>>>>
>>>> Mon Mar 22 12:59:03 2021 hostlan.disk (199.200.3.170) SERVICE=conn[725]
>>>> 1616417943 100
>>>>
>>>> Anyone got an idea how to troubleshoot this or what might be causing
>>>> it?
>>>>
>>>>
>>>>
>>>> ---------- Forwarded message ----------
>>>> From: "Neal, Jonathan W via Xymon" <xymon at xymon.com>
>>>> To: "xymon >> xymon at xymon.com" <xymon at xymon.com>
>>>> Cc:
>>>> Bcc:
>>>> Date: Mon, 22 Mar 2021 10:01:15 -0400
>>>> Subject: [Xymon] Weird email alerts issue
>>>> _______________________________________________
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>>>>
>>>
>>
>> --
>>
>> <http://www.verizon.com>
>>
>> Wes Neal
>> Engineer IV Spec-Ntwk Eng&Ops
>> EMS Support
>>
>> O 8139871162
>> wes.neal at verizon.com
>>
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-- 

<http://www.verizon.com>

Wes Neal
Engineer IV Spec-Ntwk Eng&Ops
EMS Support

O 8139871162
wes.neal at verizon.com
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