[Xymon] Critical systems acknowledgement log?

[Greg Hubbard]

Yes, I did. I found that old thread (after I sent my note!) and this fixed
the problem.  Thanks for getting back to me!  All is well now.

Regards,

Greg Hubbard



On Fri, Mar 23, 2018 at 8:43 AM Andy Smith <abs at shadymint.com> wrote:

> On Thu, Mar 22, 2018 at 02:58:46PM +0000, Greg Hubbard wrote:
> > Note: Using Xymon 4.3.28-1.el6.terabithia on RHEL 6.
> >
> > I have been using Xymon for at least 10 years but I have had no need for
> > the critical systems view until recently.  Now I need to use it but I
> have
> > run into a snag with the alert acknowledgement function.
> >
> > Alert handling from the critical systems view is nice (once you set it
> > up).  The user clicks on a status icon and is redirected to the service
> > status page.  At the top of the page is a table that houses the
> information
> > that was encoded for the host/service in the critical systems editor.  It
> > also includes a message text box and an "Acknowledge" button.
> >
> > The problem (for me) is that if the user acknowledges the alert, this
> > action does not seem to be logged in the same place that a "legacy"
> > acknowledgement is logged, so the Reports/Acknowledgements function does
> > not report them.  Even better, when the acknowledgement expires there is
> no
> > trace that it ever existed!
> >
> > Has anyone else run into this?  Do you have any suggestions for
> workarounds?
> >
> > Regards,
> >
> > Greg Hubbard
>
> Just checking - did you restart xymond with
> --ack-log=$XYMONSERVERLOGS/acknowledge.log or something similar?
> --
> Andy
>
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