[Xymon] Acked alerts occasionally continuing to email?

[Mark Felder]

On Tue, Oct 28, 2014, at 08:14, Betsy Schwartz wrote:
> This is getting to be  a REALLY BIG problem for us.
> I've got two alerts that keep emailing after ack, but not consistently
> my boss's boss wants me to make fixing this my next #1 priority
> 
> 
> Anyone else experiencing this or have any thoughts on what might be
> triggering it?
> 
> 

I recall running into this once where the directory the ack database is
stored in wasn't writable or didn't exist, so the ack existed in memory
but the alerts couldn't read the database and just sent alerts anyway.

I'm pretty sure this is what I hit once, but that was a few years ago.
I've long since solved that problem permanently and have run into other
mysterious alert problems I can't explain.

It might be worth checking into this first.