[Xymon] Acked alerts occasionally continuing to email?

[Betsy Schwartz]

This is getting to be  a REALLY BIG problem for us.
I've got two alerts that keep emailing after ack, but not consistently
my boss's boss wants me to make fixing this my next #1 priority


Anyone else experiencing this or have any thoughts on what might be
triggering it?


On Mon, Oct 27, 2014 at 10:32 AM, Mark Felder <feld at feld.me> wrote:

>
>
> On Mon, Oct 27, 2014, at 08:12, Betsy Schwartz wrote:
> > Running xymon 4.3.17on rhel6
> >
> > We are occasionally seeing custom test yellow alerts continue to email
> > after being ack'ed. It's been hard to pin down, because if I send a green
> > and then let them go yellow again I am not seeing the problem recur. They
> > appear as acked in the web interface.
> >
> > Wondering if anyone else has seen anything like this?
> >
> > (major boss-annoyance factor here)
> >
> > thanks Betsy
> >
>
> Yes and unfortunately I find it hard to locate someone with the same
> problem. I don't have access to that Xymon server anymore, so I can't
> compare notes.
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