[Xymon] Email and website notifications wrong IPs

[Neal, Jonathan W]

I appreciate the response!  Is there a way to make it look at the file only/first?  I would rather it not use DNS at all.

Wes Neal
Group e-mail: SES-HSI.Team at one.verizon.com<mailto:SES-HSI.Team at one.verizon.com>
24x7 Helpdesk for EMS:  VZOES/OSC 1-800-634-5887 Opt3

From: Tres Finocchiaro [mailto:tres.finocchiaro at gmail.com]
Sent: Tuesday, November 04, 2014 12:05 PM
To: Neal, Jonathan W
Cc: xymon at xymon.com
Subject: Re: [Xymon] Email and website notifications wrong IPs

We had this issue and it was caused by invalid settings in our DNS server.  Xymon seems to attempt a DNS resolution prior to using the hard-coded IP address, which was tremendously confusing for us, but identified a problem were were unaware of.

-Tres

- Tres.Finocchiaro at gmail.com<mailto:Tres.Finocchiaro at gmail.com>

On Tue, Nov 4, 2014 at 11:13 AM, Neal, Jonathan W via Xymon <xymon at xymon.com<mailto:xymon at xymon.com>> wrote:
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---------- Forwarded message ----------
From: "Neal, Jonathan W" <wes.neal at verizon.com<mailto:wes.neal at verizon.com>>
To: "xymon at xymon.com<mailto:xymon at xymon.com>" <xymon at xymon.com<mailto:xymon at xymon.com>>
Cc:
Date: Tue, 4 Nov 2014 11:12:50 -0500
Subject: Email and website notifications wrong IPs
Emails for some of my systems on the new Xymon server are going out with bad IPs in them.

The system is correct in hosts.cfg and it seems it is monitoring the correct host, but when it alerts on it, Xymon puts the wrong IP in the email and it also puts the wrong IP on the webpage.  If I grep for that incorrect IP, it doesn’t exist in $xymon/server/etc anywhere.

From notifications log I see this:
Tue Nov  4 15:21:34 2014 DTAMMI-DYN2.conn (XXX.XXX.25.228)  EMAIL ADDRESS

But the email it sends out says this:

System unreachable for 4014 poll periods (1211916 seconds)



&red XXX.XXX.19.160 is unreachable

If I look at the Xymon webpage for it also has this address listed:


XXX.XXX.19.160 is unreachable

Any idea what might be causing this?

Wes Neal



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