[Xymon] Email and website notifications wrong IPs

[Tres Finocchiaro]

> Is there a way to make it look at the file only/first?

I'm not sure, I'll have to defer to someone else.

-Tres

- Tres.Finocchiaro at gmail.com

On Tue, Nov 4, 2014 at 12:10 PM, Neal, Jonathan W <wes.neal at verizon.com>
wrote:

> I appreciate the response!  Is there a way to make it look at the file
> only/first?  I would rather it not use DNS at all.
>
>
>
> Wes Neal
>
> *Group e-mail: SES-HSI.Team at one.verizon.com <SES-HSI.Team at one.verizon.com>*
>
> *24x7 Helpdesk for EMS:  VZOES/OSC 1-800-634-5887 <1-800-634-5887> Opt3*
>
>
>
> *From:* Tres Finocchiaro [mailto:tres.finocchiaro at gmail.com]
> *Sent:* Tuesday, November 04, 2014 12:05 PM
> *To:* Neal, Jonathan W
> *Cc:* xymon at xymon.com
> *Subject:* Re: [Xymon] Email and website notifications wrong IPs
>
>
>
> We had this issue and it was caused by invalid settings in our DNS
> server.  Xymon seems to attempt a DNS resolution prior to using the
> hard-coded IP address, which was tremendously confusing for us, but
> identified a problem were were unaware of.
>
>
>
> -Tres
>
>
> - Tres.Finocchiaro at gmail.com
>
>
>
> On Tue, Nov 4, 2014 at 11:13 AM, Neal, Jonathan W via Xymon <
> xymon at xymon.com> wrote:
>
> _______________________________________________
> Xymon mailing list
> Xymon at xymon.com
> http://lists.xymon.com/mailman/listinfo/xymon
>
>
> ---------- Forwarded message ----------
> From: "Neal, Jonathan W" <wes.neal at verizon.com>
> To: "xymon at xymon.com" <xymon at xymon.com>
> Cc:
> Date: Tue, 4 Nov 2014 11:12:50 -0500
> Subject: Email and website notifications wrong IPs
>
> Emails for some of my systems on the new Xymon server are going out with
> bad IPs in them.
>
>
>
> The system is correct in hosts.cfg and it seems it is monitoring the
> correct host, but when it alerts on it, Xymon puts the wrong IP in the
> email and it also puts the wrong IP on the webpage.  If I grep for that
> incorrect IP, it doesn’t exist in $xymon/server/etc anywhere.
>
>
>
> From notifications log I see this:
>
> Tue Nov  4 15:21:34 2014 DTAMMI-DYN2.conn (XXX.XXX.25.228)  EMAIL ADDRESS
>
>
>
> But the email it sends out says this:
>
> System unreachable for 4014 poll periods (1211916 seconds)
>
>
>
> &red XXX.XXX.19.160 is unreachable
>
>
>
> If I look at the Xymon webpage for it also has this address listed:
>
>
>
> XXX.XXX.19.160 is unreachable
>
>
>
> Any idea what might be causing this?
>
>
>
> Wes Neal
>
>
>
>
>
>
>
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