[Xymon] Email and website notifications wrong IPs

Tres Finocchiaro tres.finocchiaro at gmail.com
Tue Nov 4 18:05:25 CET 2014


We had this issue and it was caused by invalid settings in our DNS server.
Xymon seems to attempt a DNS resolution prior to using the hard-coded IP
address, which was tremendously confusing for us, but identified a problem
were were unaware of.

-Tres

- Tres.Finocchiaro at gmail.com

On Tue, Nov 4, 2014 at 11:13 AM, Neal, Jonathan W via Xymon <xymon at xymon.com
> wrote:

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>
> ---------- Forwarded message ----------
> From: "Neal, Jonathan W" <wes.neal at verizon.com>
> To: "xymon at xymon.com" <xymon at xymon.com>
> Cc:
> Date: Tue, 4 Nov 2014 11:12:50 -0500
> Subject: Email and website notifications wrong IPs
>
> Emails for some of my systems on the new Xymon server are going out with
> bad IPs in them.
>
>
>
> The system is correct in hosts.cfg and it seems it is monitoring the
> correct host, but when it alerts on it, Xymon puts the wrong IP in the
> email and it also puts the wrong IP on the webpage.  If I grep for that
> incorrect IP, it doesn’t exist in $xymon/server/etc anywhere.
>
>
>
> From notifications log I see this:
>
> Tue Nov  4 15:21:34 2014 DTAMMI-DYN2.conn (XXX.XXX.25.228)  EMAIL ADDRESS
>
>
>
> But the email it sends out says this:
>
> System unreachable for 4014 poll periods (1211916 seconds)
>
>
>
> &red XXX.XXX.19.160 is unreachable
>
>
>
> If I look at the Xymon webpage for it also has this address listed:
>
>
>
> XXX.XXX.19.160 is unreachable
>
>
>
> Any idea what might be causing this?
>
>
>
> Wes Neal
>
>
>
>
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