[Xymon] Critical Systems page

[Neil Simmonds]

Hi all,

 

I just wanted to get other peoples opinions on the critical systems
page. 

 

We are looking to implement this in the next couple of weeks to improve
things for our operators. However we use Xymon in 2 ways,

 

1.	Email alerts to various teams.
2.	Icon alerts to operators.

 

This means that some tests we don't need the operators to see when they
are yellow but we do want them visible when they go red. I know we can
do this with the All Non Green page using the NOPROP option but when we
start using the critical systems page (which allows us to give
instructions to our Ops) I can't see any way to do the same. At the
moment I am planning on setting certain tests where we don't need an
operator action on yellow (such as Disk) as Priority 3 so we can
instruct Ops to ignore Priority 3 yellow alerts.

 

This isn't ideal as I would really like to have things set up so that
when it shows up on the critical systems page, it requires an action
(even if it's only raising a trouble ticket)

 

Does anyone else have this issue and have you found a way round it at
all?

 

Also, is this ability to configure individual critical systems by alert
colour something other people would like to see?

 

I know I can set the critical systems page to only show red but that is
not an option as we do want to see some yellows and also any purples.

 

Regards,

 

Neil Simmonds

Operation Analyst (Operations Support Group)
Express Gifts Limited

Express House

Clayton Business Park

Accrington

Lancashire

BB5 5JY 
T: 01254 303092 | E: neil.simmonds at Express-Gifts.co.uk 

 

 

Name & Registered Office: EXPRESS GIFTS LIMITED, 2 GREGORY ST, HYDE, CHESHIRE, ENGLAND, SK14 4TH, Company No. 00718151.
Express Gifts Limited is authorised and regulated by the Financial Services Authority
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