[hobbit] Henrik

[Kevin.Hanrahan at novainfo.com]

I also work for a financial company and also was given looks of disapproval
when I suggested and implemented Hobbit....but we also had similar results!
So far we have had three vendors with their "Amazing fix-everything"
products that cost hundreds of thousands of dollars, require dozens of
servers, and an army of people to get them working. ALL of them have been
shown the door! The bottom line is that Hobbit just plain works! ...and the
support from Henrik and this message board has fixed any problem better and
faster than any commercial support I have ever dealt with (try calling HP !!
- you better have a lot of time and patience!)

Thanks Henrik!

Kevin

-----Original Message-----
From: Vernon Everett [mailto:v.everett at afgonline.com.au] 
Sent: Wednesday, July 13, 2005 9:11 PM
To: hobbit at hswn.dk
Subject: [hobbit] Henrik


Ladies and Gentlemen of the list

I would like to take a moment to publicly thank Henrik for his time.

Not only did Henrik write an amazing tool, but he released it as open
source, allowing all of us to benefit from his effort. Henrik didn't ask for
anything in return.

I work for a financial company. Their philosophy is, if it's free, it must
be worth exactly what we paid for it. I proved them wrong. I showed them
Hobbit is fantastic application which has, in the past 3 months, proven
itself over and over.

But then at the end of last month, Hobbit had a serious problem. My
colleagues laughed. "You running open source. Let's see where you get your
support from."

I mailed this list, and Henrik jumped into action.
We discussed it on the list for a while, then took it offline. Later, we
were joined offline by Stefan Loos. Henrik wrote new versions. Inserted more
logging. Analysed data we sent him. Debugged his code. Wrote new versions
again. We did rebuilds, monitored problems, gathered logs, collected data,
and made it all available to Henrik. Eventually, Henrik mailed us a final
new hobbitd.c and asked us to rebuild the application.

Touch wood, but so far (48 hours later) everything looks good.

People, Henrik worked hard on this bug. 12 days, for no reward. 
He had no problem with his Hobbit, and no incentive to fix ours, except for
a commitment to the open source community, and to us. We are not entitled to
Henrik's software, bug fixes, support, time or advice. It is something
Henrik gives us of his own free will, and for that I am most grateful. 

Henrik, thank-you.

Regards
    Vernon

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