[hobbit] Henrik

[Rich Smrcina]

That's a wonderful story Vernon.  I have to believe that we've all been 
touched in one way or another by Henrik's extreme level of professionalism.

Vernon Everett wrote:
> Ladies and Gentlemen of the list
> 
> I would like to take a moment to publicly thank Henrik for his time.
> 
> Not only did Henrik write an amazing tool, but he released it as open
> source, allowing all of us to benefit from his effort.
> Henrik didn't ask for anything in return.
> 
> I work for a financial company. Their philosophy is, if it's free, it
> must be worth exactly what we paid for it.
> I proved them wrong. I showed them Hobbit is fantastic application which
> has, in the past 3 months, proven itself over and over.
> 
> But then at the end of last month, Hobbit had a serious problem. My
> colleagues laughed.
> "You running open source. Let's see where you get your support from."
> 
> I mailed this list, and Henrik jumped into action.
> We discussed it on the list for a while, then took it offline.
> Later, we were joined offline by Stefan Loos.
> Henrik wrote new versions. Inserted more logging. Analysed data we sent
> him. Debugged his code. Wrote new versions again.
> We did rebuilds, monitored problems, gathered logs, collected data, and
> made it all available to Henrik.
> Eventually, Henrik mailed us a final new hobbitd.c and asked us to
> rebuild the application.
> 
> Touch wood, but so far (48 hours later) everything looks good.
> 
> People, Henrik worked hard on this bug. 12 days, for no reward. 
> He had no problem with his Hobbit, and no incentive to fix ours, except
> for a commitment to the open source community, and to us.
> We are not entitled to Henrik's software, bug fixes, support, time or
> advice.
> It is something Henrik gives us of his own free will, and for that I am
> most grateful. 
> 
> Henrik, thank-you.
> 
> Regards
>     Vernon
> 
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-- 
Rich Smrcina
VM Assist, Inc.
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