[Xymon] Errors for acknowledge alerts in 4.3.18

[Jeremy Laidman]

Nicole

I can't answer your question, but it might help if you can post a
backtrace.  You can refer to the following thread for an example of how to
do this:

http://lists.xymon.com/archive/2014-October/040455.html

Cheers
Jeremy


On 20 June 2015 at 04:48, Nicole Beck <nskyrca at syr.edu> wrote:

>  Hello,
>
> I just upgraded from 4.2.3 to 4.3.18, and we are getting errors when
> acknowledging alerts. I saw other people wrote to the list with similar
> problems, but I didn't really see a solution (or I just missed it.) So I
> apologize in advance for the duplicate question. Any help would be
> appreciated.
>
>
>
>  This is the error we see in the web interface:
>
>
>  The server encountered an internal error or misconfiguration and was
> unable to complete your request.
>
> Please contact the server administrator, xxxx at xxx.xxx and inform them of
> the time the error occurred, and anything you might have done that may have
> caused the error.
>
> More information about this error may be available in the server error log
>
>
>  This is in the Apache error log:
>
> [Fri Jun 19 14:37:16 2015] [error] [client xxx.xxx.xxx.xxx] Premature end
> of script headers: acknowledge.sh, referer:
> https://hobbit-test.syr.edu/xymon-ackcgi/acknowledge.sh
>
>
>
>  The messages file indicates it is creating a core file:
>
> Jun 19 14:39:59 hobbit-test kernel: acknowledge.cgi[8882]: segfault at 0
> ip 0000000000402b4f sp 00007fffae050310 error 4 in
> acknowledge.cgi[400000+25000]
> Jun 19 14:39:59 hobbit-test abrtd: Directory
> 'ccpp-2015-06-19-14:39:59-8882' creation detected
> Jun 19 14:39:59 hobbit-test abrt[8883]: Saved core dump of pid 8882
> (/usr/local/xymon/xymon-4.3.18/server/bin/acknowledge.cgi) to
> /var/spool/abrt/ccpp-2015-06-19-14:39:59-8882 (819200 bytes)
> Jun 19 14:39:59 hobbit-test abrtd: Executable
> '/usr/local/xymon/xymon-4.3.18/server/bin/acknowledge.cgi' doesn't belong
> to any package and ProcessUnpackaged is set to 'no'
>
>
>
>
>  Since we want a certain group of people to be able to acknowledge
> alerts, I copied the acknowledge.sh script/link to another cgi directory:
>
>
>  [root at hobbit-test xymon-current]# ls -al cgi-ack
> total 208
> drwxr-xr-x 2 xymon xymon   4096 Jun 19 13:32 .
> drwxr-xr-x 8 xymon xymon   4096 Mar  5 10:28 ..
> lrwxrwxrwx 1 xymon xymon     49 Jun 19 13:32 acknowledge.sh ->
> /usr/local/xymon/xymon-current/server/bin/cgiwrap
>
>
>
>
>
>  This is a portion of the httpd.conf file:
>
>
>  ScriptAlias /xymon-ackcgi/ "/usr/local/xymon/xymon-current/cgi-ack/"
> <Directory "/usr/local/xymon/xymon-current/cgi-ack">
>     AllowOverride None
>     Options ExecCGI FollowSymLinks Includes
>     Order allow,deny
>     Allow from all
>
>     Require group ackers
> </Directory>
>
>  Thanks,
> Nicole
>
>
>
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>
>
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