[Xymon] Acknowledge purple?

[Novosielski, Ryan]

It sure seems like it would be easier to change the website to query for red and purple, wouldn't it?


From: Betsy Schwartz [mailto:betsy.schwartz at gmail.com]
Sent: Monday, January 27, 2014 08:42 AM
To: Novosielski, Ryan
Cc: john.thurston at alaska.gov <john.thurston at alaska.gov>; xymon at xymon.com <xymon at xymon.com>
Subject: Re: [Xymon] Acknowledge purple?

I'm in the process of writing a script to turn all the purplese red  because my boss is insisting that either we need to do that, or to be able to ack them.

our xymon server does not, can not, and never will be able to receive email

(turning all purples red is easy. turning them red selectively and  intelligently is a bit harder)


On Wed, Jan 22, 2014 at 4:50 PM, Novosielski, Ryan <novosirj at ca.rutgers.edu<https://urldefense.proofpoint.com/v1/url?u=http://mailto:novosirj%40ca.rutgers.edu&k=LEcyRXIAlDBr1gNDokv57g%3D%3D%0A&r=goqVjEbjBQIAv0%2BJe9F%2B4rALGXrt0QPuXIcMfFKUeRg%3D%0A&m=aoh%2BANL8OcuLkO53OATDBKTkwcL0QoRl73fXGyQZePo%3D%0A&s=479eec9dfb8ed68f4e7b916c7fc73ebf12189ad2104e67a3f8982e1bf23168f1>> wrote:
You can ack them through e-mail if that is configured, by default. The web interface just doesn't query for them.


----- Original Message -----
From: John Thurston [mailto:john.thurston at alaska.gov<mailto:john.thurston at alaska.gov>]
Sent: Wednesday, January 22, 2014 04:49 PM
To: xymon at xymon.com<mailto:xymon at xymon.com> <xymon at xymon.com<mailto:xymon at xymon.com>>
Subject: [Xymon] Acknowledge purple?

Having recently moved from Big Brother to Xymon, one of the features I
find most valuable is 'acknowledge'. It lets someone say 'yeah, I know
the host has a problem' while leaving an indication of the condition on
the web interface.

What I don't understand, though, is why we are not able to 'acknowledge'
purple events. It seems desirable and I can't see how it would cause
confusion.

I've looked in acknowledge.c, and it appears that is is explicitly
querying for 'color=red,yellow'.

Is there a business case to exclude purple from the option to 'ack'?

--
    Do things because you should, not just because you can.

John Thurston    907-465-8591<tel:907-465-8591>
John.Thurston at alaska.gov<mailto:John.Thurston at alaska.gov>
Enterprise Technology Services
Department of Administration
State of Alaska
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