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It sure seems like it would be easier to change the website to query for red and purple, wouldn't it?<br></font><br> <br>
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<b>From</b>: Betsy Schwartz [mailto:betsy.schwartz@gmail.com] <br><b>Sent</b>: Monday, January 27, 2014 08:42 AM<br><b>To</b>: Novosielski, Ryan <br><b>Cc</b>: john.thurston@alaska.gov <john.thurston@alaska.gov>; xymon@xymon.com <xymon@xymon.com> <br><b>Subject</b>: Re: [Xymon] Acknowledge purple? <br></font> <br></div>
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<div dir="ltr"><div><div>I'm in the process of writing a script to turn all the purplese red  because my boss is insisting that either we need to do that, or to be able to ack them.  <br><br></div>our xymon server does not, can not, and never will be able to receive email<br>
<br></div>(turning all purples red is easy. turning them red selectively and  intelligently is a bit harder)<br></div><div class="gmail_extra"><br><br><div class="gmail_quote">On Wed, Jan 22, 2014 at 4:50 PM, Novosielski, Ryan <span dir="ltr"><<a href="https://urldefense.proofpoint.com/v1/url?u=http://mailto:novosirj%40ca.rutgers.edu&k=LEcyRXIAlDBr1gNDokv57g%3D%3D%0A&r=goqVjEbjBQIAv0%2BJe9F%2B4rALGXrt0QPuXIcMfFKUeRg%3D%0A&m=aoh%2BANL8OcuLkO53OATDBKTkwcL0QoRl73fXGyQZePo%3D%0A&s=479eec9dfb8ed68f4e7b916c7fc73ebf12189ad2104e67a3f8982e1bf23168f1" target="_blank">novosirj@ca.rutgers.edu</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">You can ack them through e-mail if that is configured, by default. The web interface just doesn't query for them.<br>

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----- Original Message -----<br>
From: John Thurston [mailto:<a href="mailto:john.thurston@alaska.gov">john.thurston@alaska.gov</a>]<br>
Sent: Wednesday, January 22, 2014 04:49 PM<br>
To: <a href="mailto:xymon@xymon.com">xymon@xymon.com</a> <<a href="mailto:xymon@xymon.com">xymon@xymon.com</a>><br>
Subject: [Xymon] Acknowledge purple?<br>
<br>
Having recently moved from Big Brother to Xymon, one of the features I<br>
find most valuable is 'acknowledge'. It lets someone say 'yeah, I know<br>
the host has a problem' while leaving an indication of the condition on<br>
the web interface.<br>
<br>
What I don't understand, though, is why we are not able to 'acknowledge'<br>
purple events. It seems desirable and I can't see how it would cause<br>
confusion.<br>
<br>
I've looked in acknowledge.c, and it appears that is is explicitly<br>
querying for 'color=red,yellow'.<br>
<br>
Is there a business case to exclude purple from the option to 'ack'?<br>
<br>
--<br>
    Do things because you should, not just because you can.<br>
<br>
John Thurston    <a href="tel:907-465-8591" value="+19074658591">907-465-8591</a><br>
<a href="mailto:John.Thurston@alaska.gov">John.Thurston@alaska.gov</a><br>
Enterprise Technology Services<br>
Department of Administration<br>
State of Alaska<br>
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