[hobbit] TS - red for Printer?

[Larry Barber]

It looks like you have a bad DNS entry. Try adding 'testip' to the printer
lines in bb-hosts. This will cause Xymon to use the provided IP address
rather than doing a DNS lookup based on the name.

Thanks,
Larry Barber

On Tue, Mar 2, 2010 at 8:49 AM, <d.tom.schmitt at l-3com.com> wrote:

>  I watch multiple printers and all are on the same subnet .
>
> I added a 128.170.70.88 called Printer088.
>
> From the command line and my PC I can ping the device:
>
>                 [root at monitor1 ~]# ping 128.170.70.88
>
> PING 128.170.70.88 (128.170.70.88) 56(84) bytes of data.
>
> 64 bytes from 128.170.70.88: icmp_seq=1 ttl=59 time=1.67 ms
>
> 64 bytes from 128.170.70.88: icmp_seq=2 ttl=59 time=1.71 ms
>
> 64 bytes from 128.170.70.88: icmp_seq=3 ttl=59 time=1.46 ms
>
>
>
> --- 128.170.70.88 ping statistics ---
>
> 3 packets transmitted, 3 received, 0% packet loss, time 2001ms
>
> rtt min/avg/max/mdev = 1.467/1.617/1.713/0.112 ms
>
> [root at monitor1 ~]#
>
>
>
> I added the device yesterday afternoon to Xymon (running CentOS with
> 4.3.0-0.beta2).
>
> bb-hosts entry:
>
>                 group-compress <h4>Building R</h4>
>
> 128.170.70.227  Printer227      # conn
>
> 128.170.70.228  Printer228      # conn
>
> 128.170.70.88   Printer088      # conn
>
>
>
> The ICON is RED for the device:
>
>
>
>
>
> *Tue Mar 2 07:46:07 2010 conn NOT ok *
>
>
>
> Service conn on Printer088 is not OK : Host does not respond to ping
>
>
>
>
>
> System unreachable for 201 poll periods (60424 seconds)
>
>
>
> [image: red] 128.170.35.103 is unreachable
>
>
>
> Status unchanged in 16 hours, 47 minutes
> Status message received from 128.170.1.151
>
>
>
> [image: hobbitgraph tcp:conn]<http://monitor1.csw.l-3com.com/xymon-cgi/hobbitgraph.sh?host=Printer088&service=tcp:conn&graph_width=576&graph_height=120&disp=Printer088&nostale&color=red&graph_start=1267368435&graph_end=1267541235&action=menu>
>
>
>
> The IP address that it says in “unreachable” does not have anything device
> associated with it either in the bb-hosts or DNS.
>
> Why would this address be part of the test and not the actual IP
> address????
>
>
>
> I have not special characters in the line other than a TAB between the IP
> and the device name just like all the other ones?
>
> Firewall rules should not play a part as all are on the same subnet and I
> am able to ping the device from the command line.
>
>
>
> BTW:  I have three systems doing monitoring of this device and all are the
> same Xymon release on CentOS 5.3 or 5.4.
>
>             All of them show the exact same type of report.
>
>
>
> Could there be some corruption somewhere?  What can I do to troubleshoot
> Xymon?
>
>
>
> *Thanks,*
>
> * *
>
> *Tom Schmitt*
>
> *Senior IT Staff - R&D*
>
> L-3 Communication Systems West
>
> 640 North 2200 West
>
> P.O. Box 16850
>
> Salt Lake City, UT  84116
>
> Phone (801) *594-3030*
>
> Cell      (801) 231-7230
>
> eFax    (413) *480-6873*
>
> *D.Tom.Schmitt at L-3Com.com*
>
> *           **\\\\||////***
>
> *             **\ ~  ~ /  ***
>
> *             **| @  @ |   ***
>
> *--oOo---(_)---oOo--***
>
>
>
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