It looks like you have a bad DNS entry. Try adding 'testip' to the printer lines in bb-hosts. This will cause Xymon to use the provided IP address rather than doing a DNS lookup based on the name. <br><br>Thanks,<br>
Larry Barber<br><br><div class="gmail_quote">On Tue, Mar 2, 2010 at 8:49 AM, <span dir="ltr"><<a href="mailto:d.tom.schmitt@l-3com.com">d.tom.schmitt@l-3com.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
<div link="blue" vlink="purple" lang="EN-US">
<div>
<p class="MsoNormal">I watch multiple printers and all are on the same subnet .</p>
<p class="MsoNormal">I added a 128.170.70.88 called Printer088.</p>
<p class="MsoNormal">From the command line and my PC I can ping the device:</p>
<p class="MsoNormal"> [<span style="font-size: 8pt;">root@monitor1 ~]# ping 128.170.70.88</span></p>
<p class="MsoNormal" style="margin-left: 0.5in;"><span style="font-size: 8pt;">PING
128.170.70.88 (128.170.70.88) 56(84) bytes of data.</span></p>
<p class="MsoNormal" style="text-indent: 0.5in;"><span style="font-size: 8pt;">64
bytes from <a href="http://128.170.70.88" target="_blank">128.170.70.88</a>: icmp_seq=1 ttl=59 time=1.67 ms</span></p>
<p class="MsoNormal" style="text-indent: 0.5in;"><span style="font-size: 8pt;">64
bytes from <a href="http://128.170.70.88" target="_blank">128.170.70.88</a>: icmp_seq=2 ttl=59 time=1.71 ms</span></p>
<p class="MsoNormal" style="text-indent: 0.5in;"><span style="font-size: 8pt;">64
bytes from <a href="http://128.170.70.88" target="_blank">128.170.70.88</a>: icmp_seq=3 ttl=59 time=1.46 ms</span></p>
<p class="MsoNormal"><span style="font-size: 8pt;"> </span></p>
<p class="MsoNormal" style="text-indent: 0.5in;"><span style="font-size: 8pt;">---
128.170.70.88 ping statistics ---</span></p>
<p class="MsoNormal" style="text-indent: 0.5in;"><span style="font-size: 8pt;">3
packets transmitted, 3 received, 0% packet loss, time 2001ms</span></p>
<p class="MsoNormal" style="text-indent: 0.5in;"><span style="font-size: 8pt;">rtt
min/avg/max/mdev = 1.467/1.617/1.713/0.112 ms</span></p>
<p class="MsoNormal" style="text-indent: 0.5in;"><span style="font-size: 8pt;">[root@monitor1
~]#</span></p>
<p class="MsoNormal"> </p>
<p class="MsoNormal">I added the device yesterday afternoon to Xymon (running
CentOS with 4.3.0-0.beta2).</p>
<p class="MsoNormal">bb-hosts entry:</p>
<p class="MsoNormal"> <span style="font-size: 8pt;">group-compress <h4>Building R</h4></span></p>
<p class="MsoNormal" style="text-indent: 0.5in;"><span style="font-size: 8pt;">128.170.70.227
Printer227 # conn</span></p>
<p class="MsoNormal" style="text-indent: 0.5in;"><span style="font-size: 8pt;">128.170.70.228
Printer228 # conn</span></p>
<p class="MsoNormal" style="text-indent: 0.5in;"><span style="font-size: 8pt;">128.170.70.88
Printer088 # conn</span></p>
<p class="MsoNormal"> </p>
<p class="MsoNormal">The ICON is RED for the device:</p>
<p class="MsoNormal"> </p>
<p class="MsoNormal"> </p>
<div align="center">
<table style="width: 243.8pt;" width="325" border="0" cellpadding="0">
<tbody><tr style="min-height: 65.7pt;">
<td style="padding: 0.75pt; min-height: 65.7pt;">
<p class="MsoNormal"><b><span style="font-size: 13.5pt; font-family: "Times New Roman","serif";">Tue Mar 2
07:46:07 2010 conn NOT ok </span></b></p>
<p class="MsoNormal"><span style="font-size: 10pt; font-family: "Courier New";"> </span></p>
<p class="MsoNormal"><span style="font-size: 10pt; font-family: "Courier New";">Service
conn on Printer088 is not OK : Host does not respond to ping</span></p>
<p class="MsoNormal"><span style="font-size: 10pt; font-family: "Courier New";"> </span></p>
<p class="MsoNormal"><span style="font-size: 10pt; font-family: "Courier New";"> </span></p>
<p class="MsoNormal"><span style="font-size: 10pt; font-family: "Courier New";">System
unreachable for 201 poll periods (60424 seconds)</span></p>
<p class="MsoNormal"><span style="font-size: 10pt; font-family: "Courier New";"> </span></p>
<p class="MsoNormal"><span style="font-size: 10pt; font-family: "Courier New";"><img src="cid:image001.gif@01CAB9DC.F0ED07D0" alt="red" height="16" width="16"></span><span style="font-size: 10pt; font-family: "Courier New";"> 128.170.35.103 is
unreachable</span></p>
</td>
</tr>
</tbody></table>
</div>
<p class="MsoNormal" style="margin-bottom: 12pt;"><span style="font-size: 12pt; font-family: "Times New Roman","serif";"> </span></p>
<div align="center">
<table border="0" cellpadding="0">
<tbody><tr>
<td style="padding: 0.75pt;">
<p class="MsoNormal" style="text-align: center;" align="center"><span style="font-size: 10pt; font-family: "Times New Roman","serif";">Status
unchanged in 16 hours, 47 minutes<br>
Status message received from 128.170.1.151</span><span style="font-size: 12pt; font-family: "Times New Roman","serif";"></span></p>
</td>
</tr>
</tbody></table>
</div>
<p class="MsoNormal" style="text-align: center;" align="center"><span style="font-size: 12pt; font-family: "Times New Roman","serif";"> </span></p>
<div align="center">
<table border="0" cellpadding="0">
<tbody><tr>
<td style="padding: 0.75pt;">
<p class="MsoNormal"><a href="http://monitor1.csw.l-3com.com/xymon-cgi/hobbitgraph.sh?host=Printer088&service=tcp:conn&graph_width=576&graph_height=120&disp=Printer088&nostale&color=red&graph_start=1267368435&graph_end=1267541235&action=menu" target="_blank"><span style="font-size: 12pt; font-family: "Times New Roman","serif"; color: rgb(0, 255, 170); text-decoration: none;"><img src="cid:image003.png@01CAB9DD.96DE4320" alt="hobbitgraph tcp:conn" height="123" width="399" border="0"></span></a><span style="font-size: 12pt; font-family: "Times New Roman","serif"; color: rgb(216, 216, 191);"></span></p>
</td>
</tr>
</tbody></table>
</div>
<p class="MsoNormal"> </p>
<p class="MsoNormal">The IP address that it says in “unreachable”
does not have anything device associated with it either in the bb-hosts or DNS.</p>
<p class="MsoNormal">Why would this address be part of the test and not the
actual IP address????</p>
<p class="MsoNormal"> </p>
<p class="MsoNormal">I have not special characters in the line other than a TAB
between the IP and the device name just like all the other ones?</p>
<p class="MsoNormal">Firewall rules should not play a part as all are on the same
subnet and I am able to ping the device from the command line.</p>
<p class="MsoNormal"> </p>
<p class="MsoNormal">BTW: I have three systems doing monitoring of this
device and all are the same Xymon release on CentOS 5.3 or 5.4.</p>
<p class="MsoNormal">
All of them show the exact same type of report.</p>
<p class="MsoNormal"> </p>
<p class="MsoNormal">Could there be some corruption somewhere? What can I
do to troubleshoot Xymon?</p>
<p class="MsoNormal"> </p>
<p class="MsoNormal" style="text-indent: 0.5in;"><b><i><span style="font-size: 8pt;">Thanks,</span></i></b></p>
<p class="MsoNormal" style="text-indent: 0.5in;"><b><i><span style="font-size: 8pt;"> </span></i></b></p>
<p class="MsoNormal" style="text-indent: 0.5in;"><b><i><span style="font-size: 8pt;">Tom Schmitt</span></i></b></p>
<p class="MsoNormal" style="text-indent: 0.5in;"><i><span style="font-size: 8pt;">Senior IT Staff -
R&D</span></i><span style="font-size: 8pt;"></span></p>
<p class="MsoNormal" style="text-indent: 0.5in;"><span style="font-size: 8pt;">L-3 Communication
Systems West</span></p>
<p class="MsoNormal" style="text-indent: 0.5in;"><span style="font-size: 8pt;">640 North 2200 West</span></p>
<p class="MsoNormal" style="text-indent: 0.5in;"><span style="font-size: 8pt;">P.O. Box 16850</span></p>
<p class="MsoNormal" style="text-indent: 0.5in;"><span style="font-size: 8pt;">Salt Lake City,
UT 84116</span></p>
<p class="MsoNormal" style="text-indent: 0.5in;"><span style="font-size: 8pt;">Phone (801) <i>594-3030</i></span></p>
<p class="MsoNormal" style="text-indent: 0.5in;"><span style="font-size: 8pt;">Cell
(801) 231-7230</span></p>
<p class="MsoNormal" style="margin-left: 0.25in; text-indent: 0.25in;"><span style="font-size: 8pt;">eFax
(413) <i>480-6873</i></span></p>
<p class="MsoNormal" style="margin-left: 0.25in; text-indent: 0.25in;"><b><i><span style="font-size: 8pt;">D.Tom.Schmitt@L-3Com.com</span></i></b></p>
<p class="MsoNormal" style="margin-left: 0.25in; text-indent: 0.25in;"><b><i><span style="font-size: 8pt;">
</span></i></b><b><span style="font-size: 8pt; font-family: "OCR A Extended";">\\\\||////</span></b><b><i><span style="font-size: 8pt;"></span></i></b></p>
<p class="MsoNormal" style="margin-left: 0.25in; text-indent: 0.25in;"><b><i><span style="font-size: 8pt;">
</span></i></b><b><span style="font-size: 8pt; font-family: "OCR A Extended";">\
~ ~ / </span></b><b><i><span style="font-size: 8pt;"></span></i></b></p>
<p class="MsoNormal" style="margin-left: 0.25in; text-indent: 0.25in;"><b><i><span style="font-size: 8pt;">
</span></i></b><b><span style="font-size: 8pt; font-family: "OCR A Extended";">|
@ @ | </span></b><b><i><span style="font-size: 8pt;"></span></i></b></p>
<p class="MsoNormal" style="margin-left: 0.25in; text-indent: 0.25in;"><b><span style="font-size: 8pt; font-family: "OCR A Extended";">--oOo---(_)---oOo--</span></b><b><i><span style="font-size: 8pt;"></span></i></b></p>
<p class="MsoNormal"> </p>
</div>
</div>
</blockquote></div><br>