[hobbit] Re: hobbit not sending on email alerts

[Josh Luthman]

Those telnet commands is the equivalent of you opening up
Outlook/Thunderbird and writing a message, then clicking send/receive.  The
message was stored in queue and now sendmail is trying to get it out to its
destination.  Try looking at your mail logs and seeing if it is having some
sort of problems.

Since the message did not go through when you issued those telnet commands,
you need to fix your mail server before trying alerts!

Josh

On 11/7/07, Paul Ehrenreich <paulehr at gmail.com> wrote:
>
> Ooo ok, I thought the test actually would trigger the email to go out.
> If that is the case then I'll force a failure and see if the email
> gets generated.
>
> Thanks for the help!
>
>
>
> On 11/7/07, Gary Baluha <gumby3203 at gmail.com> wrote:
> > On 11/7/07, Paul Ehrenreich <paulehr at gmail.com> wrote:
> > >
> > > Hi everyone,
> > >
> > > Long time listener, first time caller (or maybe second time ;) ). I
> seem
> > > to be having a weird issue with hobbit not sending out email alerts. I
> > have
> > > the following rules set up (emails changed to protect the innocent). I
> did
> > > have macros setup for this and I thought it was part of the problem,
> but
> > it
> > > was not.
> > >
> > > PAGE=oracle
> > >         MAIL email1 at test.com  SERVICE=conn,oracle,disk COLOR=red
> > > REPEAT=15m RECOVERED
> > >         MAIL email2 at test.com SERVICE=conn,oracle,disk COLOR=red
> REPEAT=15m
> > > RECOVERED
> >
> >
> > Looks okay.  This won't fix the problem, but you can shorten the
> individual
> > MAIL lines by removing "RECOVERED" and adding it to the end of
> > "PAGE=oracle".  Same with "SERVICE" and "COLOR"
> >
> > "REPEAT=15m" will have to be on each MAIL line.
> >
> > You can also do "MAIL email1 at test.com,email2 at test.com".
> >
> > So in the end, you get:
> > PAGE=oracle SERVICE=conn,oracle,disk RECOVERED
> >      MAIL email1 at test.com,email2 at test.com REPEAT=15m
> >
> >  I sent out a test alert using bbcmd hobbitd_alerts --test atgtier2app1
> > > oracle which is a host on  my oracle page  and it shows that the rules
> > match
> > > and that it sends on the emails
> > >
> > > 2007-11-07 15:42:52 Using default environment file
> > > /usr/lib/hobbit/server/etc/hobbitserver.cfg
> > > 00030883 2007-11-07 15:42:52 send_alert atgtier2app1:oracle state
> Paging
> > > 00030883 2007-11-07 15:42:52 Matching host:service:page
> > > 'atgtier2app1:oracle:oracle' against rule line 131
> > > 00030883 2007-11-07 15:42:52 *** Match with 'PAGE=oracle' ***
> > > 00030883 2007-11-07 15:42:52 Matching host:service:page
> > > 'atgtier2app1:oracle:oracle' against rule line 132
> > > 00030883 2007-11-07 15:42:52 *** Match with 'MAIL email1 at test.com
> > > SERVICE=conn,oracle,disk COLOR=red REPEAT=15m RECOVERED' ***
> > > 00030883 2007-11-07 15:42:52 Mail alert with command 'mailx -s "Hobbit
> > > [12345] atgtier2app1:oracle CRITICAL (RED)" email1 at test.com'
> > > 00030883 2007-11-07 15:42:52 Matching host:service:page
> > > 'atgtier2app1:oracle:oracle' against rule line 133
> > > 00030883 2007-11-07 15:42:52 *** Match with 'MAIL
> > email2 at test.comSERVICE=conn,oracle,disk COLOR=red REPEAT=15m RECOVERED'
> ***
> > > 00030883 2007-11-07 15:42:52 Mail alert with command 'mailx -s "Hobbit
> > > [12345] atgtier2app1:oracle CRITICAL (RED)" email2 at test.com'
> > >
> > >
> > > I verified that my server can send mail out by sending a test message
> > > using mailx to myself and I did receive it. I even took my
> troubleshooting
> > a
> > > step further and ran tcpdump on the network interface looking for
> anything
> > > going to the remote mail server and saw SMTP traffic when i sent my
> test
> > > message, but not my hobbitd_alert --test message. At this point I am
> > > scratching my head. Is there is anything in hobbit to debug why
> messages
> > are
> > > not being sent out? I tried looking at some of the hobbit and postfix
> > logs,
> > > but nothing really indicated any problems.
> >
> >
> > "hobbitd_alert --test" won't actually execute the alert rules.  It will
> just
> > run through all of the alert rules and show you what matches and
> doesn't.
> >
> > Check the notifications.log file in your Hobbit log directory.  If
> Hobbit is
> > doing what it should, you will see messages that say emails were sent
> out.
> > If you see this and you aren't getting the emails, then it wouldn't be a
> > problem with Hobbit that is causing it, and the problem is probably
> > somewhere else.
> >
> >
> > The hobbit server is running Linux (ubuntu 7.04 server) and hobbit 4.2.0
> > >
> > > Thanks for the help!
> > >
> > > -Paul
> > >
> > >
> > >
> > >
> >
>
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>
>
>


-- 
Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

Those who don't understand UNIX are condemned to reinvent it, poorly.
--- Henry Spencer
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