hobbit not sending on email alerts

[Paul Ehrenreich]

Ooo ok, I thought the test actually would trigger the email to go out.
If that is the case then I'll force a failure and see if the email
gets generated.

Thanks for the help!



On 11/7/07, Gary Baluha <gumby3203 at gmail.com> wrote:
> On 11/7/07, Paul Ehrenreich <paulehr at gmail.com> wrote:
> >
> > Hi everyone,
> >
> > Long time listener, first time caller (or maybe second time ;) ). I seem
> > to be having a weird issue with hobbit not sending out email alerts. I
> have
> > the following rules set up (emails changed to protect the innocent). I did
> > have macros setup for this and I thought it was part of the problem, but
> it
> > was not.
> >
> > PAGE=oracle
> >         MAIL email1 at test.com  SERVICE=conn,oracle,disk COLOR=red
> > REPEAT=15m RECOVERED
> >         MAIL email2 at test.com SERVICE=conn,oracle,disk COLOR=red REPEAT=15m
> > RECOVERED
>
>
> Looks okay.  This won't fix the problem, but you can shorten the individual
> MAIL lines by removing "RECOVERED" and adding it to the end of
> "PAGE=oracle".  Same with "SERVICE" and "COLOR"
>
> "REPEAT=15m" will have to be on each MAIL line.
>
> You can also do "MAIL email1 at test.com,email2 at test.com".
>
> So in the end, you get:
> PAGE=oracle SERVICE=conn,oracle,disk RECOVERED
>      MAIL email1 at test.com,email2 at test.com REPEAT=15m
>
>  I sent out a test alert using bbcmd hobbitd_alerts --test atgtier2app1
> > oracle which is a host on  my oracle page  and it shows that the rules
> match
> > and that it sends on the emails
> >
> > 2007-11-07 15:42:52 Using default environment file
> > /usr/lib/hobbit/server/etc/hobbitserver.cfg
> > 00030883 2007-11-07 15:42:52 send_alert atgtier2app1:oracle state Paging
> > 00030883 2007-11-07 15:42:52 Matching host:service:page
> > 'atgtier2app1:oracle:oracle' against rule line 131
> > 00030883 2007-11-07 15:42:52 *** Match with 'PAGE=oracle' ***
> > 00030883 2007-11-07 15:42:52 Matching host:service:page
> > 'atgtier2app1:oracle:oracle' against rule line 132
> > 00030883 2007-11-07 15:42:52 *** Match with 'MAIL email1 at test.com
> > SERVICE=conn,oracle,disk COLOR=red REPEAT=15m RECOVERED' ***
> > 00030883 2007-11-07 15:42:52 Mail alert with command 'mailx -s "Hobbit
> > [12345] atgtier2app1:oracle CRITICAL (RED)" email1 at test.com'
> > 00030883 2007-11-07 15:42:52 Matching host:service:page
> > 'atgtier2app1:oracle:oracle' against rule line 133
> > 00030883 2007-11-07 15:42:52 *** Match with 'MAIL
> email2 at test.comSERVICE=conn,oracle,disk COLOR=red REPEAT=15m RECOVERED' ***
> > 00030883 2007-11-07 15:42:52 Mail alert with command 'mailx -s "Hobbit
> > [12345] atgtier2app1:oracle CRITICAL (RED)" email2 at test.com'
> >
> >
> > I verified that my server can send mail out by sending a test message
> > using mailx to myself and I did receive it. I even took my troubleshooting
> a
> > step further and ran tcpdump on the network interface looking for anything
> > going to the remote mail server and saw SMTP traffic when i sent my test
> > message, but not my hobbitd_alert --test message. At this point I am
> > scratching my head. Is there is anything in hobbit to debug why messages
> are
> > not being sent out? I tried looking at some of the hobbit and postfix
> logs,
> > but nothing really indicated any problems.
>
>
> "hobbitd_alert --test" won't actually execute the alert rules.  It will just
> run through all of the alert rules and show you what matches and doesn't.
>
> Check the notifications.log file in your Hobbit log directory.  If Hobbit is
> doing what it should, you will see messages that say emails were sent out.
> If you see this and you aren't getting the emails, then it wouldn't be a
> problem with Hobbit that is causing it, and the problem is probably
> somewhere else.
>
>
> The hobbit server is running Linux (ubuntu 7.04 server) and hobbit 4.2.0
> >
> > Thanks for the help!
> >
> > -Paul
> >
> >
> >
> >
>