[hobbit] email alert oddity

[Hubbard, Greg L]

Could the alert have changed from red to yellow?  "Recovered" does not
mean "does not pass my alert rule."


________________________________

	From: Cortes, Manny [mailto:Manuel.Cortes at ORHS.ORG] 
	Sent: Monday, December 10, 2007 8:39 PM
	To: hobbit at hswn.dk
	Subject: [hobbit] email alert oddity
	
	
	Hello all,
	 
	Here's a mystery for you. We have an alert rule set up to alert
a group of recipients of a "red" condition and, when the condition is
relieved, to send a "recovered" email. a couple of days ago we noticed
that we received the initial "red" email but no recovered email. alert
and recovery emails went out for this exact same test before and after
this one incident. We looked in notifications log in /var/log/hobbit and
didn't even see that an alert email was attempted. 
	 
	 
	Also, shortly after the "red" alert was issued, the test timed
out and went purple. Although this is not unusual, I believe we usually
get a "recovered" email when it recovers from a "purple" condition as
well.
	 
	Again, it doesn't appear to be a problem any longer, but it's
bugging me that we can't figure out what caused this problem.
	 
	Any ideas where to look for clues?
	 
	Thanks,
	 
	Manny 

	This e-mail message and any attached files are confidential and
are intended solely for the use of the addressee(s) named above. If you
are not the intended recipient, any review, use, or distribution of this
e-mail message and any attached files is strictly prohibited. 
	
	This communication may contain material protected by Federal
privacy regulations, attorney-client work product, or other privileges.
If you have received this confidential communication in error, please
notify the sender immediately by reply e-mail message and permanently
delete the original message. To reply to our email administrator
directly, send an email to: postmaster at orlandoregional.org . 
	
	If this e-mail message concerns a contract matter, be advised
that no employee or agent is authorized to conclude any binding
agreement on behalf of Orlando Regional Healthcare by e-mail without
express written confirmation by an officer of the corporation. Any views
or opinions presented in this e-mail are solely those of the author and
do not necessarily represent those of Orlando Regional Healthcare.
	

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.xymon.com/pipermail/xymon/attachments/20071211/5768678e/attachment.html>