Weird email alerts issue

Neal, Jonathan W wes.neal at verizon.com
Mon Mar 22 15:01:15 CET 2021


Running Xymon 4.3.28, have been since release.  I rebuilt my alerts.cfg
file from scratch and I have a weird issue with alerts I can't figure out.

This seems to be happening on most if not all entries where I have a
SERVICE=conn.  The only thing I really changed on all my entries was a new
mail alias for them, the actual rule itself is the same as before.

Entry looks like this:

HOST=$rcontrol
        MAIL $rcontrolmail REPEAT=2h DURATION>10 RECOVERED
        MAIL $rcontrolmail SERVICE=conn DURATION>10 REPEAT=2d
        MAIL $rcontrolpage SERVICE=conn DURATION>10 REPEAT=1h
TIME=W:1300:2200
        MAIL $sms-ems-oncall SERVICE=conn DURATION>10 REPEAT=2d

I get an alert, it emails the proper people tied to $rcontrolmail, but it
also tries to email SERVICE=conn .

I can see them in the email log.

Mon Mar 22 13:47:09 2021 host02.procs (159.98.104.166) SERVICE=conn[1022]
1616420829 300

Mon Mar 22 12:59:03 2021 hostlan.disk (199.200.3.170) SERVICE=conn[725]
1616417943 100

Anyone got an idea how to troubleshoot this or what might be causing it?
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