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RE: [hobbit] bb-prtdiag.sh - Sun SPARC Enterprise M9000 Server

I have seen this before.
bb-prtdiag is a very simple test. It looks at the return code of the prtdiag command.
prtdiag returns non-zero if there is an error of some sort. The error might be subtle - like fan speed out of tollerance or something similar.
But, prtdiag talks to the SC, and sometimes, one or both get a little confused.
Sometimes, you need to simply reset the SC. (You will lose LOM connection for a while, but it shouldn't effect the running OS.)
If that fails, then you probably have a real issue.
Log a call with Sun.
That's why you have a service contract, and prtdiag returning non-zero, means there is a fault.

Sun might suggest you upgrade your SC firmware, which fixed the same problem we were having on our M5000.

Hope that helps.

Cheers
      V


________________________________
From: Shaun Phillips [mailto:tainted.soul69 (at) googlemail.com]
Sent: Saturday, 29 August 2009 12:15 AM
To: hobbit (at) hswn.dk
Subject: [hobbit] bb-prtdiag.sh - Sun SPARC Enterprise M9000 Server

Hi everyone,

I am having truble with the bb-prtdiag script on "Sun SPARC Enterprise M9000 Server " and also "SUNW,UltraAX-i2"  hardware.  Always saying something is wrong when I cant see anything wrong?

Below is the output from it and I cant see anything wrong?

Any thoughts?



======================================================
Fri Aug 28 13:41:46 GMT 2009 [http://mail.google.com/hobbit/gifs/red.gif] prtdiag reports some failures !!!

Prtdiag Info

(/usr/platform/SUNW,SPARC-Enterprise/sbin/prtdiag -v) Memory Available Memory DIMM Number of System Configuration: Sun Microsystems sun4u Sun SPARC Enterprise M9000 Server System clock frequency: 960 MHz Memory size: 131072 Megabytes ==================================== CPUs ==================================== CPU CPU Run L2$ CPU CPU LSB Chip ID MHz MB Impl. Mask --- ---- -------------------- ---- --- ----- ---- 00 0 0, 1, 2, 3 2280 5.0 6 146 00 1 8, 9, 10, 11 2280 5.0 6 146 00 2 16, 17, 18, 19 2280 5.0 6 146 00 3 24, 25, 26, 27 2280 5.0 6 146 01 0 32, 33, 34, 35 2280 5.0 6 146 01 1 40, 41, 42, 43 2280 5.0 6 146 01 2 48, 49, 50, 51 2280 5.0 6 146 01 3 56, 57, 58, 59 2280 5.0 6 146 02 0 64, 65, 66, 67 2280 5.0 6 146 02 1 72, 73, 74, 75 2280 5.0 6 146 02 2 80, 81, 82, 83 2280 5.0 6 146 02 3 88, 89, 90, 91 2280 5.0 6 146 03 0 96, 97, 98, 99 2280 5.0 6 146 03 1 104, 105, 106, 107 2280 5.0 6 146 03 2 112, 113, 114, 115 2280 5.0 6 146 03 3 120, 121, 122, 123 2280 5.0 6 146 04 0 128, 129, 130, 131 2280 5.0 6 146 04 1 136, 137, 138, 139 2280 5.0 6 146 04 2 144, 145, 146, 147 2280 5.0 6 146 04 3 152, 153, 154, 155 2280 5.0 6 146 05 0 160, 161, 162, 163 2280 5.0 6 146 05 1 168, 169, 170, 171 2280 5.0 6 146 05 2 176, 177, 178, 179 2280 5.0 6 146 05 3 184, 185, 186, 187 2280 5.0 6 146 ====================== Memory Configuration ====================== Memory Available Memory DIMM Number of LSB Group Size Status Size DIMMs --- ------ ------------------ ------- ------ --------- 00 A 16384MB okay 1024MB 16 00 B 16384MB okay 1024MB 16 01 A 16384MB okay 1024MB 16 01 B 16384MB okay 1024MB 16 02 A 16384MB okay 1024MB 16 03 A 16384MB okay 1024MB 16 04 A 16384MB okay 1024MB 16 05 A 16384MB okay 1024MB 16 ========================= IO Devices ========================= IO Lane/Frq LSB Type LPID RvID,DvID,VnID BDF State Act, Max Name Model --- ----- ---- ------------------ --------- ----- ----------- ------------------------------ -------------------- Logical Path ------------ 00 PCIx 0 8, 125, 1033 2, 0, 0 okay 133, 133 pci-pciexclass,060400 N/A /pci (at) 0,600000/pci (at) 0 00 PCIx 0 8, 125, 1033 2, 0, 1 okay 133, 133 pci-pciexclass,060400 N/A /pci (at) 0,600000/pci (at) 0,1 00 PCI 0 2, 50, 1000 3, 1, 0 okay --, 133 scsi-pci1000,50 LSI,1064 /pci (at) 0,600000/pci (at) 0/scsi (at) 1 00 PCI 0 10, 1648, 14e4 4, 1, 0 okay --, 133 network-pci14e4,1648 N/A /pci (at) 0,600000/pci (at) 0,1/network (at) 1 00 PCI 0 10, 1648, 14e4 4, 1, 1 okay --, 133 network-pci14e4,1648 N/A /pci (at) 0,600000/pci (at) 0,1/network 00 PCIe 2 2, fe00, 10df 2, 0, 0 okay 4, 4 fibre-channel-pciex10df,fe00 LPe11002-E /pci (at) 2,600000/fibre-channel (at) 0 00 PCIe 2 2, fe00, 10df 2, 0, 1 okay 4, 4 fibre-channel-pciex10df,fe00 LPe11002-E /pci (at) 2,600000/fibre-channel (at) 0,1 00 PCIe 3 2, fe00, 10df 2, 0, 0 okay 4, 4 fibre-channel-pciex10df,fe00 LPe11002-E /pci (at) 3,700000/fibre-channel (at) 0 00 PCIe 3 2, fe00, 10df 2, 0, 1 okay 4, 4 fibre-channel-pciex10df,fe00 LPe11002-E /pci (at) 3,700000/fibre-channel (at) 0,1 00 PCIe 4 1, abcd, 108e 2, 0, 0 okay 8, 8 network-pciex108e,abcd SUNW,pcie-qgc /pci (at) 4,600000/network 00 PCIe 4 1, abcd, 108e 2, 0, 1 okay 8, 8 network-pciex108e,abcd SUNW,pcie-qgc /pci (at) 4,600000/network 00 PCIe 4 1, abcd, 108e 2, 0, 2 okay 8, 8 network-pciex108e,abcd SUNW,pcie-qgc /pci (at) 4,600000/network 00 PCIe 4 1, abcd, 108e 2, 0, 3 okay 8, 8 network-pciex108e,abcd SUNW,pcie-qgc /pci (at) 4,600000/network 01 PCIx 16 8, 125, 1033 2, 0, 0 okay 133, 133 pci-pciexclass,060400 N/A /pci (at) 10,600000/pci (at) 0 01 PCIx 16 8, 125, 1033 2, 0, 1 okay 133, 133 pci-pciexclass,060400 N/A /pci (at) 10,600000/pci (at) 0,1 01 PCI 16 2, 50, 1000 3, 1, 0 okay --, 133 scsi-pci1000,50 LSI,1064 /pci (at) 10,600000/pci (at) 0/scsi (at) 1 01 PCI 16 10, 1648, 14e4 4, 1, 0 okay --, 133 network-pci14e4,1648 N/A /pci (at) 10,600000/pci (at) 0,1/network (at) 1 01 PCI 16 10, 1648, 14e4 4, 1, 1 okay --, 133 network-pci14e4,1648 N/A /pci (at) 10,600000/pci (at) 0,1/network 01 PCIx 17 9, 340, 8086 2, 0, 0 okay 133, 133 pci-pciexclass,060400 N/A /pci (at) 11,700000/pci (at) 0 01 PCIx 17 9, 341, 8086 2, 0, 2 okay --, 133 pci-pciexclass,060400 N/A /pci (at) 11,700000/pci (at) 0,2 01 PCI 17 1, fa00, 10df 3, 4, 0 okay --, 133 fibre-channel-pci10df,fa00 N/A /pci (at) 11,700000/pci (at) 0/fibre-channel (at) 4 01 PCI 17 1, fa00, 10df 3, 4, 1 okay --, 133 fibre-channel-pci10df,fa00 N/A /pci (at) 11,700000/pci (at) 0/fibre-channel (at) 4,1 01 PCIe 18 2, fe00, 10df 2, 0, 0 okay 4, 4 fibre-channel-pciex10df,fe00 LPe11002-E /pci (at) 12,600000/fibre-channel (at) 0 01 PCIe 18 2, fe00, 10df 2, 0, 1 okay 4, 4 fibre-channel-pciex10df,fe00 LPe11002-E /pci (at) 12,600000/fibre-channel (at) 0,1 01 PCIe 20 1, abcd, 108e 2, 0, 0 okay 8, 8 network-pciex108e,abcd SUNW,pcie-qgc /pci (at) 14,600000/network (at) 0 01 PCIe 20 1, abcd, 108e 2, 0, 1 okay 8, 8 network-pciex108e,abcd SUNW,pcie-qgc /pci (at) 14,600000/network 01 PCIe 20 1, abcd, 108e 2, 0, 2 okay 8, 8 network-pciex108e,abcd SUNW,pcie-qgc /pci (at) 14,600000/network 01 PCIe 20 1, abcd, 108e 2, 0, 3 okay 8, 8 network-pciex108e,abcd SUNW,pcie-qgc /pci (at) 14,600000/network 01 PCIe 22 6, 105f, 8086 2, 0, 0 okay 4, 4 network-pciex8086,105f SUNW,pcie-northstar /pci (at) 16,600000/network 01 PCIe 22 6, 105f, 8086 2, 0, 1 okay 4, 4 network-pciex8086,105f SUNW,pcie-northstar /pci (at) 16,600000/network ==================== Hardware Revisions ==================== System PROM revisions: ---------------------- OBP 4.24.4 2007/10/12 12:19 =================== Environmental Status =================== Mode switch is in UNLOCK mode

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