Need help determining why alerts didn't come

["Bouchard, Brian" <Brian-Bouchard (at) idexx.com>]

Hello Hobbit Gurus,

 

I am seeking help determining why we recently received only some alerts
that were configured on a given server.

 

 

 

In my hobbit-clients.cfg file I have multiple sections of relevance:

 

#######################################################

# generic checks for all WebLogic Servers

#######################################################

HOST= applesauce,gravy,enchilada,chips

        DISK    *       95 97

        PROC dsmcad 1 -1 yellow

        FILE "%/wls_domains/.*/jrockit..*.dump" NOEXIST red

#######################################################

# specific checks for applesauce

#######################################################

HOST=applesauce

       LOG  /var/log/messages "%(?-i)SERIOUS_CRITICAL" COLOR=yellow

       PROC "weblogic.Name=" 3 3 red TEXT=TOTAL_WEBLOGIC_PROCESSES

       PROC "weblogic.Name=prod_alsb_01" 1 1 red TEXT=PROD_ALSB_01

       PROC "weblogic.Name=prod_ccs_wli_01" 1 1 red TEXT=PROD_CCS_WLI_01

       PROC "weblogic.Name=prod_ccs_aldsp_01" 1 1 red
TEXT=PROD_CCS_ALDSP_01

 

 

So, a couple of questions:

 

1)       Is it valid to have different alerts for the same HOST in the
hobbit-clients.cfg like this?  It seemed to work in some instances, but
I should ask before moving forward...



2)       Yesterday, I received the alerts with TEXT=
"TOTAL_WEBLOGIC_PROCESSES" and "PROD_ALSB_01"  when I logged onto the
server, I found the filesystem this process was running on was 100%
used, which caused this process to die.  I cleaned up a bunch of log
files, and restarted the process and all was good...  BUT... Why didn't
I receive the alert that the DISK was more than 97% full.  I checked the
history for the disk usage, and it had been over 95% for at least 6
hours prior to the process going down.  Also, the check for the
"jrockit" file did not kick off when that file was create  (after the
filesystem was at 100%)  I need to determine why we weren't warned on
the disk space issue before our production application came down.



3)       One other thing I noticed was that the IP address for this
server was incorrect in the bb-hosts file.  I assume that's an issue,
but I'm not sure why we got some expected alerts and not others.  Also,
I updated this entry in the bb-hosts file to the correct IP, and cycled
the hobbit server, but I am still not receiving the alert on the jrockit
file, which is still out there.

 

Any help is appreciated.  I'm relatively new to Hobbit, so its
completely within the realm of possibility that I don't have any of this
set up correctly. Please feel free to correct me on anything that looks
out of whack.

 

- Brian