Re: [hobbit] sms alert sample script - good solution?

["Phil Wild" <philwild (at) gmail.com>]

Hi Oliver,

Whoops! , I just reread your message and understand your comment better now
- when I first read it I didn't realise you were making comment on a
solution where someone was emailing an sms through a mail gateway rather
than an direct sms based soln.

Sorry

Phil

2008/4/12 Phil Wild <philwild (at) gmail.com>:

> Hi Oliver,
>
> Have a good read of the man pages around hobbit-alert. You do not need to
> involve email when sending messages at all and probably the most reliable
> method is with an attached GSM modem. It is much faster than analogue
> dialing a messaging provider.
>
> We use two gsm modems attached to two independent hobbit servers in two
> data centres connected to two different mobile providers. We have hobbit
> monitoring the messaging queues and have failover in place, if a message
> fails to get out via one provider after a number of retries, it is
> transferred to the other server.
>
> We have also planned to set up a ping test via sms where one modem sms's
> the other but it has fallen off the bottom of our todo list as the current
> configuration has proven to be very stable...
>
> It would be nice though if the modem hardware was more stable, regular
> restarts when they hang (wavenet modems). Can't say other brands are better
> and the monitoring and scripting has made them reliable enough so that we
> don't need to replace them and start again...
>
> Your carrier may also be able to provide a status message feature where
> you receive back an sms once your message has entered the recipients phone
> (extra messaging cost and no guarantee they will read it of course but then
> that is what escalation is for). I am sure it would be possible to script a
> confirmation check and retry on the other network if you really wanted to
> guarantee the message got to the phone...
>
> Cheers
>
> Phil
>
> 2008/4/11 Oliver Grube <oliver_grube (at) campbellsoup.com>:
>
>  Hello,
> >
> > this is just my opinion and something to thought about...
> >
> > I have read about SMS alerting here. I think, from a reliability point
> > of view, this kind of alerting, is not stable enough.
> > Your designs are based on sending an eMail to an SMS sending system.
> > A simple question: How do you get alerts for your eMail system?
> > We have implemented this functionality with a simple modem attached to
> > the Hobbit system and we dial the SMS provider directly.
> > I think, that this is a more reliable solution, if you want to do SMS
> > Alerting.
> >
> > Another option is to give the important guys Blackberry or similar
> > devices and let them read the alert via eMail.
> > Advantage: they can access internal hobbit systems directly and confirm
> > alerts...
> >
> > As I said... just some thoughts...
> >
> > mit freundlichen Grüßen - Best regards
> > Hälsningar - Met vriendelijke groeten
> > Sincères salutations
> >
> > Oliver Grube
> > EU Security&Controls Manager
> >
> >
> > [image: Inactive hide details for "Benjamin P. August"
> > <baugust (at) stanford.edu>]"Benjamin P. August" <baugust (at) stanford.edu>
> >
> >
> >
> >     *"Benjamin P. August" <baugust (at) stanford.edu>*
> >
> >             2008-04-11 17:44
> >             Please respond to
> >             hobbit (at) hswn.dk
> >
> >
> > To
> >
> > hobbit (at) hswn.dk
> > cc
> >
> >
> > Subject
> >
> > RE: [hobbit] sms alert sample script
> > Yes, that's what we did.
> >
> > ----from hobbit-alerts.cfg----
> > $SUPPSMS=SCRIPT /u01/webapps/hobbit/server/ext/smsplus.sh
> > [comma-separated list of SMS email addresses] DURATION>6 REPEAT=120
> > RECOVERED
> > ----
> >
> >
> > --
> > --Ben
> > Benjamin P. August
> > System Administrator - VPUE
> > Stanford University
> >
> >
> > Quoting Taylor Lewick <tlewick (at) tradebotsystems.com>:
> >
> > > I mean, we have a staff of 5 people who I would want to send the alert
> > > too on their cell phones.  Can I create a group alias like IT-NOC that
> > > would have 5 cell phone numbers to alert to?
> > >
> > > -----Original Message-----
> > > From: Josh Luthman [mailto:josh (at) imaginenetworksllc.com<josh (at) imaginenetworksllc.com>
> > ]
> > > Sent: Thursday, April 10, 2008 9:09 PM
> > > To: hobbit (at) hswn.dk
> > > Subject: Re: [hobbit] sms alert sample script
> > >
> > > 5 lines or an alias?
> > >
> > >
> > >
> > > On 4/10/08, Taylor Lewick <tlewick (at) tradebotsystems.com> wrote:
> > >> Thanks, I was actually after the smsplus.sh part, hadn't bothered to
> > >> check deadcat, I should have done that.  Ben posted the smsplus.sh,
> > so
> > >> between the two I think I am good to go.
> > >>
> > >>
> > >>
> > >> I believe I can setup macros with the hobbit-alerts.cfg file too.
> >  Can
> > >> you set up an alias group so that you can send SMS alerts to multiple
> > >> cell phones, i.e. say you want to send it out to 5 phones at once?
> > >>
> > >>
> > >>
> > >> Thanks,
> > >> Taylor
> > >>
> > >>
> > >>
> > >> ________________________________
> > >>
> > >> From: Josh Luthman [mailto:josh (at) imaginenetworksllc.com<josh (at) imaginenetworksllc.com>
> > ]
> > >> Sent: Thursday, April 10, 2008 4:28 PM
> > >> To: hobbit (at) hswn.dk
> > >> Subject: Re: [hobbit] sms alert sample script
> > >>
> > >>
> > >>
> > >> HOST=*
> > >>   MAIL josh (at) imaginenetworksllc.com COLOR=RED DURATION>15m REPEAT=60
> > >> RECOVERED FORMAT=SMS
> > >>   #SCRIPT /home/hobbituser/server/ext/smsplus.sh
> > >> josh (at) imaginenetworksllc.com DURATION>15m
> > >>   #4sms#MAIL 9371231234 (at) txt.att.com COLOR=RED DURATION>15m REPEAT=60
> > >> RECOVERED FORMAT=SMS
> > >>
> > >> This what you're after?
> > >>
> > >> On Thu, Apr 10, 2008 at 4:46 PM, Taylor Lewick
> > >> <tlewick (at) tradebotsystems.com> wrote:
> > >>
> > >> Can someone provide a sample script they are using to send out SMS
> > >> alerts via hobbit.  If you are using add-on tools to do this please
> > >> provide which tools you are using.
> > >>
> > >> Is anyone creating aliases for phone numbers?
> > >>
> > >>
> > >>
> > >> Thanks,
> > >>
> > >> Taylor
> > >>
> > >>
> > >>
> > >>
> > >>
> > >>
> > >> --
> > >> Josh Luthman
> > >> Office: 937-552-2340
> > >> Direct: 937-552-2343
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> > >>
> > >> Those who don't understand UNIX are condemned to reinvent it, poorly.
> > >> --- Henry Spencer
> > >>
> > >>
> > >
> > >
> > > --
> > > Josh Luthman
> > > Office: 937-552-2340
> > > Direct: 937-552-2343
> > > 1100 Wayne St
> > > Suite 1337
> > > Troy, OH 45373
> > >
> > > Those who don't understand UNIX are condemned to reinvent it, poorly.
> > > --- Henry Spencer
> > >
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