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RE: [hobbit] Weird Alerting behavior...bug or expected??
- To: <hobbit (at) hswn.dk>
 
- Subject: RE: [hobbit] Weird Alerting behavior...bug or expected??
 
- From: "Eric Meddaugh" <etmsys (at) rit.edu>
 
- Date: Fri, 28 Sep 2007 08:14:26 -0400
 
- References: <0DC212FE7F69B24F81D2C4F1E65FCC2302193B3F (at) svits11.main.ad.rit.edu>
 
- Thread-index: Acf+rVrGNfHO5J++S9uDTkIhfU4wmwDG7I2g
 
- Thread-topic: [hobbit] Weird Alerting behavior...bug or expected??
 
Just checking to see again if anyone has experienced this
issue/problem???  I haven't seen anything about it.
 
Thanks.
 
---Eric
 
________________________________
From: Eric Meddaugh [mailto:etmsys (at) rit.edu] 
Sent: Monday, September 24, 2007 09:18
To: hobbit (at) hswn.dk
Subject: [hobbit] Weird Alerting behavior...bug or expected??
 
 
 
We have the following the the Alerts file:
 
# on-call page
$TSSSYS_ONCALL_DAY=SCRIPT /home/hobbit/server/ext/qpage.pl
tss_sys_oncall COLOR=red REPEAT=10 TIME=W:0800:1700 RECOVERED
$TSSSYS_ONCALL_OFF=SCRIPT /home/hobbit/server/ext/qpage.pl
tss_sys_oncall COLOR=red REPEAT=20 TIME=W:1700:0800 RECOVERED
$TSSSYS_ONCALL_END=SCRIPT /home/hobbit/server/ext/qpage.pl
tss_sys_oncall COLOR=red REPEAT=20 TIME=06:*:* RECOVERED
 
$DUPING=%(mxgate)
 
HOST=$DUPING SERVICE=conn
        $TSSSYS_ONCALL_DAY
        $TSSSYS_ONCALL_OFF
        $TSSSYS_ONCALL_END
 
 
 
We had a host (mxgate03) go down at 3:15am, it sent 1 initial page, but
no follow ups.  No repeats.  Does Monday from 12am-8am fall in a "limbo"
timeframe where the 2nd rule does not apply since it's not a Weekday
after 5pm, but before 8am???   The host was down for over 3 hours
without any follow up pages.
 
Do I need a rule similar to:
 
$TSSSYS_ONCALL_MON=SCRIPT /home/hobbit/server/ext/qpage.pl
tss_sys_oncall COLOR=red REPEAT=10 TIME=1:0000:0800 RECOVERED
 
 
 
The different rules are suppose to repeat 10 minute during business
hours, and 20 minutes off-hours.
 
Any ideas?  Is this a bug or expected behavior? 
 
Thanks.
 
---Eric