[Xymon] xymondboard error

[LOZOVSKY, DANIEL]

Hi Jeremy thank you for replying.  Looks like my company is blocking some of the emails coming from xymon so I did not see your reply.

Which logfile did you see this in? - xymongen.log

How often do you see these? - This happened twice on 7/25 and 7/29 never saw this before.

How long ago did this start?  - Started 5 ago but only saw it twice.

I did not see anything really strange in any other log.  I am not sure why this started happening.

I did see huge spike approx. 5x more than usual on xymongen and xymonnet graphs both spikes occurred at the same time on Wednesday which correlated with the 7/29 xymonboard error in the log.  The spike quickly went back to normal.

This is a bit wired since I never saw this type of issue before.






Daniel


On the face of it, it looks like a process (I'm guessing xymongen) is
having a problem connecting to the xymond daemon, which would cause it to
fail to construct a display page. The problem is most likely that xymond is
unable to accept a connection, or respond quickly enough, hence the 15
second timeout. The red/white status you are seeing is possibly other
messages being dropped by the xymond daemon.

I would take a look at the xymond status page of the Xymon servers and see
if there are any useful messages or counters there. Take a look at other
logfiles (eg xymongen.log, xymonnet.log) to see if there are similar
messages.

Cheers
Jeremy


From: LOZOVSKY, DANIEL
Sent: Wednesday, July 29, 2020 11:06 AM
To: 'xymon at xymon.com' <xymon at xymon.com>
Subject: xymondboard error


I recently started seeing these error messages in my log file periodically.  When these messages appeared, I noticed that some of the tests turned red and white status but not all.  Could you point me in the right direction of how I can trouble shoot this error messages?


2020-07-29 12:30:13.241732 Whoops ! Failed to send message (timeout)
2020-07-29 12:30:13.456322 ->
2020-07-29 12:30:13.456362 ->  Recipient x.x.x.x, timeout 15
2020-07-29 12:30:13.456375 ->  1st line: 'xymondboard fields=hostname,testname,color,flags,lastchange,logtime,validtime,acktime,disabletime,sender,cookie,line1,acklist '
2020-07-29 12:30:13.456394 xymond status-board not available, code 7
2020-07-29 12:30:13.456409 Failed to load current Xymon status, aborting page-update


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