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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Courier New";color:black">Hi Jeremy thank you for replying. Looks like my company is blocking some of the emails coming from xymon so I did not see your reply.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Courier New";color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Courier New";color:black">Which logfile did you see this in? - xymongen.log<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Courier New";color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Courier New";color:black">How often do you see these? – This happened twice on 7/25 and 7/29 never saw this before.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Courier New";color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Courier New";color:black">How long ago did this start? - Started 5 ago but only saw it twice.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Courier New";color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Courier New";color:black">I did not see anything really strange in any other log. I am not sure why this started happening.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Courier New";color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Courier New";color:black">I did see huge spike approx. 5x more than usual on xymongen and xymonnet graphs both spikes occurred at the same time on Wednesday which correlated with the 7/29 xymonboard
error in the log. The spike quickly went back to normal.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Courier New";color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Courier New";color:black">This is a bit wired since I never saw this type of issue before.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Courier New";color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Courier New";color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Courier New";color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Courier New";color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Courier New";color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Courier New";color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Courier New";color:black">Daniel<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Courier New";color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Courier New";color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Courier New";color:black">On the face of it, it looks like a process (I'm guessing xymongen) is<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Courier New";color:black">having a problem connecting to the xymond daemon, which would cause it to<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Courier New";color:black">fail to construct a display page. The problem is most likely that xymond is<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Courier New";color:black">unable to accept a connection, or respond quickly enough, hence the 15<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Courier New";color:black">second timeout. The red/white status you are seeing is possibly other<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Courier New";color:black">messages being dropped by the xymond daemon.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Courier New";color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Courier New";color:black">I would take a look at the xymond status page of the Xymon servers and see<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Courier New";color:black">if there are any useful messages or counters there. Take a look at other<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Courier New";color:black">logfiles (eg xymongen.log, xymonnet.log) to see if there are similar<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Courier New";color:black">messages.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Courier New";color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Courier New";color:black">Cheers<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Courier New";color:black">Jeremy<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><b>From:</b> LOZOVSKY, DANIEL <br>
<b>Sent:</b> Wednesday, July 29, 2020 11:06 AM<br>
<b>To:</b> 'xymon@xymon.com' <xymon@xymon.com><br>
<b>Subject:</b> xymondboard error<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I recently started seeing these error messages in my log file periodically. When these messages appeared, I noticed that some of the tests turned red and white status but not all. Could you point me in the right direction of how I can
trouble shoot this error messages?<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">2020-07-29 12:30:13.241732 Whoops ! Failed to send message (timeout)<o:p></o:p></p>
<p class="MsoNormal">2020-07-29 12:30:13.456322 -><o:p></o:p></p>
<p class="MsoNormal">2020-07-29 12:30:13.456362 -> Recipient x.x.x.x, timeout 15<o:p></o:p></p>
<p class="MsoNormal">2020-07-29 12:30:13.456375 -> 1st line: 'xymondboard fields=hostname,testname,color,flags,lastchange,logtime,validtime,acktime,disabletime,sender,cookie,line1,acklist '<o:p></o:p></p>
<p class="MsoNormal">2020-07-29 12:30:13.456394 xymond status-board not available, code 7<o:p></o:p></p>
<p class="MsoNormal">2020-07-29 12:30:13.456409 Failed to load current Xymon status, aborting page-update<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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