[Xymon] Notification Issues

[Root, Paul T]

You can use xymond_alert to test the alert system to see where it is sending.

xymond_alert --test DC.Comcast  procs --duration=500 |grep -v Failed

From: Xymon [mailto:xymon-bounces at xymon.com] On Behalf Of KC Kuhns
Sent: Wednesday, October 11, 2017 9:27 AM
To: xymon at xymon.com
Subject: [Xymon] Notification Issues

Good morning,

We're using Xymon 4.3.25 and are running into a strange issue. We use Armor to monitor servers and various things at all of our clients. Our host file is setup something like this:


Page User1 User One
Subpage Client1 Client One
8.8.8.8 DC.Google # NOCONN

Page User2 User Two
Subpage Client2 Client Two
75.75.75.75 DC.Comcast # NOCONN


Each technician that we have has a page, and each client has its own subpage under the related technician. We often move clients around to different technicians so in the above example, we may decide to move Client2 to User1. When we do that, it seems that User2 still receives email alerts for DC.Comcast even though it has been moved under User1. When looking at the info tab for DC2, it would show only User1 and nothing tied to User2. There's also nothing relating to that client in the alerts file.

Is there some type of cache that we need to clear when we move clients around to different technicians to prevent this? Appreciate the help.
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