[Xymon] Fwd: Error : Cannot load host configuration

Clark Tony Tony.Clark at uk.mizuho-sc.com
Tue Jul 5 12:22:29 CEST 2016


Almost looks like a simple user validation proble.
Check the username running the Xymon server is allowed/able to actually log into the client.
Is are the Xymon server icons behaving the same way?

T

From: Xymon [mailto:xymon-bounces at xymon.com] On Behalf Of Bauduin, François
Sent: 05 July 2016 11:13
To: xymon at xymon.com
Subject: [Xymon] Fwd: Error : Cannot load host configuration

Indeed, 'ipaddress' corresponds to the server's IP address and 'clientipaddress' is the IP address of the computer I use (the server is on a Linux computer but I use a Windows one to work).

François Bauduin

2016-07-05 12:08 GMT+02:00 Clark Tony <Tony.Clark at uk.mizuho-sc.com<mailto:Tony.Clark at uk.mizuho-sc.com>>:

Have you substituted your IP addresses in the logs with “ipaddress”?

T

From: Xymon [mailto:xymon-bounces at xymon.com<mailto:xymon-bounces at xymon.com>] On Behalf Of Bauduin, François
Sent: 05 July 2016 10:49
To: xymon at xymon.com<mailto:xymon at xymon.com>
Subject: [Xymon] Error : Cannot load host configuration

Hello,


I've recently installed Xymon (version 4.3.27 on CentOS 7) and the http://ipaddress/xymon/ page is working properly.
However, when I click on any of the icons, I get a "Cannot load host configuration" error. One minute later, the page is redirected to another one : http://ipaddress/xymon-cgi/30. There I get an error 404.

I also have errors in httpd logs file :
[Tue Jul 05 11:41:21.093320 2016] [cgi:error] [pid 14424] [client clientipaddress:51948] AH01215: 2016-07-05 11:41:21.092553 Whoops ! Failed to send message (Connection failed), referer: http://ipaddress/xymon/
[Tue Jul 05 11:41:21.093545 2016] [cgi:error] [pid 14424] [client clientipaddress:51948] AH01215: 2016-07-05 11:41:21.092879 ->  connect to Xymon daemon at ipaddress:1984 failed (Permission denied), referer: http://ipaddress/xymon/
[Tue Jul 05 11:41:21.093598 2016] [cgi:error] [pid 14424] [client clientipaddress:51948] AH01215: 2016-07-05 11:41:21.092894 ->  Recipient 'ipaddress', timeout 15, referer: http://ipaddress/xymon/
[Tue Jul 05 11:41:21.093656 2016] [cgi:error] [pid 14424] [client clientipaddress:51948] AH01215: 2016-07-05 11:41:21.092904 ->  1st line: 'hostinfo clone=localhost.localdomain', referer: http://ipaddress/xymon/
[Tue Jul 05 11:41:21.093724 2016] [cgi:error] [pid 14424] [client clientipaddress:51948] AH01215: 2016-07-05 11:41:21.092914 Cannot load hostinfo, referer: http://ipaddress/xymon/

For the error 404, I get this line :
[Tue Jul 05 11:42:21.142388 2016] [cgi:error] [pid 14460] [client clientipaddress:51949] script not found or unable to stat: /home/xymon/cgi-bin/30, referer: http://ipaddress/xymon-cgi/svcstatus.sh?HOST=localhost.localdomain&SERVICE=bbd


Thank you,

François Bauduin

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This message and any attachments is intended for the named addressee(s) only and may contain information that is privileged and/or confidential. If you receive this message in error, please delete it and immediately notify the sender. Any copying, dissemination or disclosure, either whole or partial, by a person who is not the named addressee is prohibited. We use virus scanning software but disclaim any liability for viruses or other devices which remain in this message or any attachments.
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Ce message, ainsi que toute piece jointe, est exclusivement adresse au(x) destinataire(s) nomme(s) et peut contenir des informations confidentielles. Si vous recevez ce message par erreur, merci de le detruire et d'en avertir immediatement l'emetteur. Toute copie, transmission ou divulgation, integrale ou partielle, par une personne qui n'est pas nommee comme destinataire est interdite. Nous utilisons un logiciel anti-virus mais nous denions toute responsabilite au cas ou des virus, ou tout autre procede, seraient contenus dans ce message ou toute piece jointe.

This message and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this message in error please delete it and any files transmitted with it, after notifying postmaster at uk.mizuho-sc.com.
 
Any opinions expressed in this message may be those of the author and not necessarily those of the company. The company accepts no responsibility for the accuracy or completeness of any information contained herein. This message is not intended to create legal relations between the company and the recipient. 

Recipients should please note that messages sent via the Internet may be intercepted and that caution should therefore be exercised before dispatching to the company any confidential or sensitive information. 
Mizuho International plc Mizuho House, 30 Old Bailey, London EC4M 7AU. TEL. 020 72361090. Wholly owned subsidiary of Mizuho Securities Co., Ltd. Member of Mizuho Financial Group. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Member of the London Stock Exchange.

Registered in England No. 1203696. Registered office as above.
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