[Xymon] Summary for remotes in 4.3.19 not working

[J.C. Cleaver]

On Tue, April 7, 2015 12:26 pm, Andy Smith wrote:
> john.r.rothlisberger at accenture.com wrote:
>> To be perfectly honest, I just upgraded to 4.3.18 on March 27th from
>> 4.3.13 on the server side, and cannot be positive that it was working in
>> 4.3.18.  I certainly didn't notice that it wasn't working.
>>
>> I can say that it was working in 4.3.13.
>>
>> There is no hosts.cfg entry on the server side.
>>

>>>
>>>
>>>
>>> On Tue, April 7, 2015 7:47 am, Andy Smith wrote:
>>>> On 7 April 2015 at 04:43, J.C. Cleaver <cleaver at terabithia.org>
>>> wrote:
>>>>>
>>>>> On Mon, April 6, 2015 6:53 am, john.r.rothlisberger at accenture.com
>>> wrote:
>>>>>> Is there anyone else having trouble with the summary function in
>>>>> 4.3.19?
>>>>>> From my remote server I am getting the following errors in
>>>>> display.log:
>>>>>> 2015-04-06 14:40:15.860975 Whoops ! Failed to send message
>>>>>> (Connection
>>>>>> failed)
>>>>>> 2015-04-06 14:40:15.861020 ->  Could not connect to Xymon
>>>>>> daemon at N.N.N.N:1984 (Connection refused)
>>>>>> 2015-04-06 14:40:15.861026 ->  Recipient 'N.N.N.N', timeout 15
>>>>>> 2015-04-06 14:40:15.861032 ->  1st line: 'summary
>>>>>> summary.Remotes.MyRemoteSite red https://my.url.com/MyRemoteSite/
>>>>>> Mon
>>>>> Apr
>>>>>> 6 14:40:15 2015'
>>>>>>
>>>>>> My hosts.cfg file looks like:
>>>>>> summary Remotes.MyRemoteSite 63.240.185.103
>>>>>> https://my.url.com/MyRemoteSite/
>>>>>>
>>>>>> I have 4 servers that I just upgraded to 4.3.19 and all were a mix
>>>>> from
>>>>>> 4.3.18 to 4.3.0 and all worked fine prior to the upgrade.
>>>>>>
>>>>>> I am able to telnet to N.N.N.N:1984 from my remote sites.  I do
>>> not
>>>>> have
>>>>>> any firewalls running on my main server.
>>>>>>
>>>>>> Ideas?
>>>>>
>>>>> Hmm. I'm not aware of anything that would have changed in this
>>>>> regard, especially in a way that would have looked like a
>>> communications issue.
>>>>> Can you verify with a 'ping' and 'dummy' message that normal
>>>>> connectivity from those boxes work normally?
>>>>>
>>>>> If so, can you run xymongen with --debug enabled? There should be an
>>>>> init_sum section and a segment near the end showing it being sent
>>> off.
>>>>>
>>>>> Regards,
>>>>>
>>>>> -jc
>>>>>
>>>>
>>>> I can repeat this, it is something on the server side.  It was last
>>>> seen working here on 4.3.13.
>>>>
>>>> In a lab I have 3 servers, 2 on Solaris (4.3.4 & 4.3.19) and 4.3.19
>>> on
>>>> CentOS 5.  I am sending the summary from the CentOS server to both of
>>>> the Solaris servers.  The hosts.cfg on the CentOS server contains
>>>> :-
>>>>
>>>>
>>>> summary builds.centos63_i686 192.168.2.124 http://192.168.2.61/xymon/
>>>>
>>>> summary builds.centos63_i686 192.168.2.122 http://192.168.2.61/xymon/
>>>>
>>>> This is appearing correctly on 4.3.4 (192.168.2.122), but missing
>>>> completely on 4.3.19 (192.168.2.124)
>>>>
>>>> Here is a clue, checking xymondboard on each Solaris server from the
>>>> CentOS server :-
>>>>
>>>> $ xymon 192.168.2.122 "xymondboard test=centos63_i686"
>>>>
>>> summary|builds.centos63_i686|green||0|1428398444|1428400244|0|0|192.16
>>>> summary|8.2.61||green
>>>> http://192.168.2.61/xymon/ Tue Apr  7 10:20:05 2015
>>>>
>>>> $ xymon 192.168.2.124 "xymondboard
>>>> test=centos63_i686"
>>>>
>>> |builds.centos63_i686|green||1428387271|1428398444|1428400244|0|0|192.
>>>> |168.2.61||green
>>>> http://192.168.2.61/xymon/ Tue Apr  7 10:20:05 2015
>>>>
>>>>
>>>> (note the missing "summary" psuedo hostname field stored on 4.3.19).
>>>> --
>>>> Andy
>>>>
>>>
>>> Gotcha.
>>>
>>> Can you give your server-side hosts.cfg line for this?
>>>
>>> John: Was your previous direct server version 4.3.18, or were you
>>> running an older version than that?
>>>
>>>
>>> -jc
>
> Just installed 4.3.18 in the lab, definitely NOT working at 4.3.18 either.
> --
> Andy



Welp, that helps!

I'll start taking a look back and see if I can find what might have
affected this.

Any additional data points would be quite helpful :)


Regards,

-jc