[Xymon] Summary for remotes in 4.3.19 not working

[Andy Smith]

john.r.rothlisberger at accenture.com wrote:
> To be perfectly honest, I just upgraded to 4.3.18 on March 27th from 4.3.13 on the server side, and cannot be positive that it was working in 4.3.18.  I certainly didn't notice that it wasn't working.
> 
> I can say that it was working in 4.3.13.
> 
> There is no hosts.cfg entry on the server side.
> 
> Thanks,
> John
> Upcoming PTO:
> 
> _____________________________________________________________________
> John Rothlisberger
> IT Strategy, Infrastructure & Security - Technology Growth Platform
> TGP for Business Process Outsourcing
> Accenture
> 312.693.3136 office
> _____________________________________________________________________
> 
>> -----Original Message-----
>> From: J.C. Cleaver [mailto:cleaver at terabithia.org]
>> Sent: Tuesday, April 07, 2015 12:29 PM
>> To: Andy Smith; Rothlisberger, John R.
>> Subject: Re: [Xymon] Summary for remotes in 4.3.19 not working
>>
>>
>>
>> On Tue, April 7, 2015 7:47 am, Andy Smith wrote:
>>> On 7 April 2015 at 04:43, J.C. Cleaver <cleaver at terabithia.org>
>> wrote:
>>>>
>>>> On Mon, April 6, 2015 6:53 am, john.r.rothlisberger at accenture.com
>> wrote:
>>>>> Is there anyone else having trouble with the summary function in
>>>> 4.3.19?
>>>>> From my remote server I am getting the following errors in
>>>> display.log:
>>>>> 2015-04-06 14:40:15.860975 Whoops ! Failed to send message
>>>>> (Connection
>>>>> failed)
>>>>> 2015-04-06 14:40:15.861020 ->  Could not connect to Xymon
>>>>> daemon at N.N.N.N:1984 (Connection refused)
>>>>> 2015-04-06 14:40:15.861026 ->  Recipient 'N.N.N.N', timeout 15
>>>>> 2015-04-06 14:40:15.861032 ->  1st line: 'summary
>>>>> summary.Remotes.MyRemoteSite red https://my.url.com/MyRemoteSite/
>>>>> Mon
>>>> Apr
>>>>> 6 14:40:15 2015'
>>>>>
>>>>> My hosts.cfg file looks like:
>>>>> summary Remotes.MyRemoteSite 63.240.185.103
>>>>> https://my.url.com/MyRemoteSite/
>>>>>
>>>>> I have 4 servers that I just upgraded to 4.3.19 and all were a mix
>>>> from
>>>>> 4.3.18 to 4.3.0 and all worked fine prior to the upgrade.
>>>>>
>>>>> I am able to telnet to N.N.N.N:1984 from my remote sites.  I do
>> not
>>>> have
>>>>> any firewalls running on my main server.
>>>>>
>>>>> Ideas?
>>>>
>>>> Hmm. I'm not aware of anything that would have changed in this
>>>> regard, especially in a way that would have looked like a
>> communications issue.
>>>> Can you verify with a 'ping' and 'dummy' message that normal
>>>> connectivity from those boxes work normally?
>>>>
>>>> If so, can you run xymongen with --debug enabled? There should be an
>>>> init_sum section and a segment near the end showing it being sent
>> off.
>>>>
>>>> Regards,
>>>>
>>>> -jc
>>>>
>>>> _______________________________________________
>>>> Xymon mailing list
>>>> Xymon at xymon.com
>>>> http://lists.xymon.com/mailman/listinfo/xymon
>>>>
>>>
>>>
>>>
>>>
>>> I can repeat this, it is something on the server side.  It was last
>>> seen working here on 4.3.13.
>>>
>>> In a lab I have 3 servers, 2 on Solaris (4.3.4 & 4.3.19) and 4.3.19
>> on
>>> CentOS 5.  I am sending the summary from the CentOS server to both of
>>> the Solaris servers.  The hosts.cfg on the CentOS server contains
>>> :-
>>>
>>>
>>> summary builds.centos63_i686 192.168.2.124 http://192.168.2.61/xymon/
>>>
>>> summary builds.centos63_i686 192.168.2.122 http://192.168.2.61/xymon/
>>>
>>> This is appearing correctly on 4.3.4 (192.168.2.122), but missing
>>> completely on 4.3.19 (192.168.2.124)
>>>
>>> Here is a clue, checking xymondboard on each Solaris server from the
>>> CentOS server :-
>>>
>>> $ xymon 192.168.2.122 "xymondboard test=centos63_i686"
>>>
>> summary|builds.centos63_i686|green||0|1428398444|1428400244|0|0|192.16
>>> summary|8.2.61||green
>>> http://192.168.2.61/xymon/ Tue Apr  7 10:20:05 2015
>>>
>>> $ xymon 192.168.2.124 "xymondboard
>>> test=centos63_i686"
>>>
>> |builds.centos63_i686|green||1428387271|1428398444|1428400244|0|0|192.
>>> |168.2.61||green
>>> http://192.168.2.61/xymon/ Tue Apr  7 10:20:05 2015
>>>
>>>
>>> (note the missing "summary" psuedo hostname field stored on 4.3.19).
>>> --
>>> Andy
>>>
>>
>> Gotcha.
>>
>> Can you give your server-side hosts.cfg line for this?
>>
>> John: Was your previous direct server version 4.3.18, or were you
>> running an older version than that?
>>
>>
>> -jc

Just installed 4.3.18 in the lab, definitely NOT working at 4.3.18 either.
-- 
Andy