[Xymon] Xymon alert DURATION fail

Thu Mar 7 23:43:18 CET 2013

Chris,
>
> Good day
>
>  
>
> I have a test that determines I a remote web service is responding.
> The webservice is managed by someone outside of my environment.
>
>  
>
> The test fails a couple of times during the day, manual tests confirm
> that the xymon test is ok. The webservice will fail for maybe 30 to 60
> minutes then will restore.
>
> If the Xymon test runs while the service is unavailable, I will
> receive a alert and by the time I can investigate all is ok.
>
>  
>
> I added the DURATION>30 or DURATION>1h to the alerts.cnf to only send
> me alerts if the service has been down for a period of time, but I
> still receive the alert as soon as Xymon detects the problem.
>
>  
>
> Is there another way to delay alerts or do I have some error in my
> configs?
>
>  
>
My alerts.cfg uses IGNORE
>
> My alerts.cfg
>
> ==============
>
> PAGE=%prod SERVICE=institution,wsdl
>
>         MAIL cellno-xymon at sms.domain.co.za
> <mailto:cellno-xymon at sms.domain.co.za> DURATION>1h REPEAT 30m
> COLOR=red FORMAT=SMS
>
>         SCRIPT /usr/lib/xymon/server/ext/smsplus.sh
> cell-xymon at sms.domain.co.za <mailto:cell-xymon at sms.domain.co.za>
> DURATION>1h REPEAT 30m COLOR=red
>
Try:

PAGE=%prod SERVICE=institution,wsdl
        IGNORE DURATION<1h
        MAIL cellno-xymon at sms.domain.co.za REPEAT=30m COLOR=red FORMAT=SMS
        SCRIPT /usr/lib/xymon/server/ext/smsplus.sh
cell-xymon at sms.domain.co.za REPEAT=30m COLOR=red

David.
>
>  
>
> Set debug option in tasks.cfg
>
> CMD xymond_channel --channel=page  --log=$XYMONSERVERLOGS/alert.log
> xymond_alert --checkpoint-file=$XYMONTMP/alert.chk
> --checkpoint-interval=600 –debug
>
>  
>
> Alert.log
>
> =======
>
> 10687 2013-03-07 09:29:30 xymond_alert: Got message 237
> @@page#237/domain.co.za
> <http://domain.co.za>|1362641370.822859|196.14.77.34|domain.co.za
> <http://domain.co.za>|wsdl|196.14.77.34|1362643170|red|green|1362641370|prod|555815|linux|linux||
>
> 10687 2013-03-07 09:29:30 startpos 2171, fillpos 2171, endpos -1
>
> 10687 2013-03-07 09:29:30 Got page message from domain.co.za:wsdl
>
> 10687 2013-03-07 09:29:30 Alert status changed from 0 to 1
>
> 10687 2013-03-07 09:29:30 Found a first matching rule
>
> 10687 2013-03-07 09:29:30 No more secondary matching rule
>
> 10687 2013-03-07 09:29:30 No files modified, skipping reload of
> /usr/lib/xymon/server/etc/alerts.cfg
>
> 10687 2013-03-07 09:29:30 No files modified, skipping reload of
> /usr/lib/xymon/server/etc/holidays.cfg
>
> 10687 2013-03-07 09:29:30 Found a first matching rule
>
> 10687 2013-03-07 09:29:30 No more secondary matching rule
>
> 10687 2013-03-07 09:29:30 Found a first matching rule
>
> 10687 2013-03-07 09:29:30 1 alerts to go
>
> 12977 2013-03-07 09:29:30 send_alert domain.co.za:wsdl state 0
>
> 12977 2013-03-07 09:29:30 Found a first matching rule
>
> 12977 2013-03-07 09:29:30   repeat domain.co.za
> <http://domain.co.za>|wsdl|mail|operations at domain.co.za
> <mailto:operations at domain.co.za> at 0
>
> 12977 2013-03-07 09:29:30   Alert for domain.co.za:wsdl to
> operations at domain.co.za <mailto:operations at domain.co.za>
>
> 10687 2013-03-07 09:29:30 Found a first matching rule
>
> 10687 2013-03-07 09:29:30 No more secondary matching rule
>
> 10687 2013-03-07 09:29:30 Want msg 238, startpos 2171, fillpos 2171,
> endpos -1, usedbytes=0, bufleft=264068
>
> 12977 2013-03-07 09:29:30   repeat domain.co.za
> <http://domain.co.za>|wsdl|mail|REPEAT at 0
>
> 12977 2013-03-07 09:29:30   Alert for domain.co.za:wsdl to REPEAT
>
> 12977 2013-03-07 09:29:30   repeat domain.co.za
> <http://domain.co.za>|wsdl|mail|30m at 0
>
> 12977 2013-03-07 09:29:30   Alert for domain.co.za:wsdl to 30m
>
> 12977 2013-03-07 09:29:30   repeat domain.co.za
> <http://domain.co.za>|wsdl|mail|cellno-xymon at sms.conclude.co.za
> <mailto:cellno-xymon at sms.conclude.co.za> at 0
>
> 12977 2013-03-07 09:29:30   Alert for domain.co.za:wsdl to
> cellno-xymon at sms.conclude.co.za <mailto:cellno-xymon at sms.conclude.co.za>
>
> 12977 2013-03-07 09:29:30   repeat domain.co.za
> <http://domain.co.za>|wsdl|mail|REPEAT at 0
>
> 12977 2013-03-07 09:29:30   Alert for domain.co.za:wsdl to REPEAT
>
> 12977 2013-03-07 09:29:30   repeat domain.co.za
> <http://domain.co.za>|wsdl|mail|30m at 0
>
> 12977 2013-03-07 09:29:30   Alert for domain.co.za:wsdl to 30m
>
> 12977 2013-03-07 09:29:30   repeat domain.co.za
> <http://domain.co.za>|wsdl|script|cellno-xymon at sms.conclude.co.za
> <mailto:cellno-xymon at sms.conclude.co.za> at 0
>
> 12977 2013-03-07 09:29:30   Alert for domain.co.za:wsdl to
> cellno-xymon at sms.conclude.co.za <mailto:cellno-xymon at sms.conclude.co.za>
>
> 12977 2013-03-07 09:29:30   repeat domain.co.za
> <http://domain.co.za>|wsdl|script|REPEAT at 0
>
> 12977 2013-03-07 09:29:30   Alert for domain.co.za:wsdl to REPEAT
>
> 12977 2013-03-07 09:29:30   repeat domain.co.za
> <http://domain.co.za>|wsdl|script|30m at 0
>
> 12977 2013-03-07 09:29:30   Alert for domain.co.za:wsdl to 30m
>
> 12977 2013-03-07 09:29:30 No more secondary matching rule
>
>  
>
> Kind Regards,
>
>  
>
> Chris Pretorius
>
> Systems Administrator
>
>  
>
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-- 
David Baldwin - Senior Systems Administrator (Datacentres + Networks)
Information and Communication Technology Services
Australian Sports Commission          http://ausport.gov.au
Tel 02 62147830 Fax 02 62141830       PO Box 176 Belconnen ACT 2616
david.baldwin at ausport.gov.au          Leverrier Street Bruce ACT 2617


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