[Xymon] Xymon alert DURATION fail

[Chris Pretorius]

Good day



I have a test that determines I a remote web service is responding. The
webservice is managed by someone outside of my environment.



The test fails a couple of times during the day, manual tests confirm that
the xymon test is ok. The webservice will fail for maybe 30 to 60 minutes
then will restore.

If the Xymon test runs while the service is unavailable, I will receive a
alert and by the time I can investigate all is ok.



I added the DURATION>30 or DURATION>1h to the alerts.cnf to only send me
alerts if the service has been down for a period of time, but I still
receive the alert as soon as Xymon detects the problem.



Is there another way to delay alerts or do I have some error in my configs?



My alerts.cfg

==============

PAGE=%prod SERVICE=institution,wsdl

        MAIL cellno-xymon at sms.domain.co.za DURATION>1h REPEAT 30m COLOR=red
FORMAT=SMS

        SCRIPT /usr/lib/xymon/server/ext/smsplus.sh
cell-xymon at sms.domain.co.za DURATION>1h REPEAT 30m COLOR=red



Set debug option in tasks.cfg

CMD xymond_channel --channel=page  --log=$XYMONSERVERLOGS/alert.log
xymond_alert --checkpoint-file=$XYMONTMP/alert.chk
--checkpoint-interval=600 –debug



Alert.log

=======

10687 2013-03-07 09:29:30 xymond_alert: Got message 237 @@page#237/
domain.co.za|1362641370.822859|196.14.77.34|domain.co.za
|wsdl|196.14.77.34|1362643170|red|green|1362641370|prod|555815|linux|linux||

10687 2013-03-07 09:29:30 startpos 2171, fillpos 2171, endpos -1

10687 2013-03-07 09:29:30 Got page message from domain.co.za:wsdl

10687 2013-03-07 09:29:30 Alert status changed from 0 to 1

10687 2013-03-07 09:29:30 Found a first matching rule

10687 2013-03-07 09:29:30 No more secondary matching rule

10687 2013-03-07 09:29:30 No files modified, skipping reload of
/usr/lib/xymon/server/etc/alerts.cfg

10687 2013-03-07 09:29:30 No files modified, skipping reload of
/usr/lib/xymon/server/etc/holidays.cfg

10687 2013-03-07 09:29:30 Found a first matching rule

10687 2013-03-07 09:29:30 No more secondary matching rule

10687 2013-03-07 09:29:30 Found a first matching rule

10687 2013-03-07 09:29:30 1 alerts to go

12977 2013-03-07 09:29:30 send_alert domain.co.za:wsdl state 0

12977 2013-03-07 09:29:30 Found a first matching rule

12977 2013-03-07 09:29:30   repeat domain.co.za|wsdl|mail|
operations at domain.co.za at 0

12977 2013-03-07 09:29:30   Alert for domain.co.za:wsdl to
operations at domain.co.za

10687 2013-03-07 09:29:30 Found a first matching rule

10687 2013-03-07 09:29:30 No more secondary matching rule

10687 2013-03-07 09:29:30 Want msg 238, startpos 2171, fillpos 2171, endpos
-1, usedbytes=0, bufleft=264068

12977 2013-03-07 09:29:30   repeat domain.co.za|wsdl|mail|REPEAT at 0

12977 2013-03-07 09:29:30   Alert for domain.co.za:wsdl to REPEAT

12977 2013-03-07 09:29:30   repeat domain.co.za|wsdl|mail|30m at 0

12977 2013-03-07 09:29:30   Alert for domain.co.za:wsdl to 30m

12977 2013-03-07 09:29:30   repeat domain.co.za|wsdl|mail|
cellno-xymon at sms.conclude.co.za at 0

12977 2013-03-07 09:29:30   Alert for domain.co.za:wsdl to
cellno-xymon at sms.conclude.co.za

12977 2013-03-07 09:29:30   repeat domain.co.za|wsdl|mail|REPEAT at 0

12977 2013-03-07 09:29:30   Alert for domain.co.za:wsdl to REPEAT

12977 2013-03-07 09:29:30   repeat domain.co.za|wsdl|mail|30m at 0

12977 2013-03-07 09:29:30   Alert for domain.co.za:wsdl to 30m

12977 2013-03-07 09:29:30   repeat domain.co.za|wsdl|script|
cellno-xymon at sms.conclude.co.za at 0

12977 2013-03-07 09:29:30   Alert for domain.co.za:wsdl to
cellno-xymon at sms.conclude.co.za

12977 2013-03-07 09:29:30   repeat domain.co.za|wsdl|script|REPEAT at 0

12977 2013-03-07 09:29:30   Alert for domain.co.za:wsdl to REPEAT

12977 2013-03-07 09:29:30   repeat domain.co.za|wsdl|script|30m at 0

12977 2013-03-07 09:29:30   Alert for domain.co.za:wsdl to 30m

12977 2013-03-07 09:29:30 No more secondary matching rule



Kind Regards,



Chris Pretorius

Systems Administrator



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