[Xymon] BBWin hanging on Server 2008R2 SP1

[David Baldwin]

On 7/02/13 3:38 AM, David Hay-Currie wrote:
>
> I had that problem with 2 clients so far (My own desktop and 1 server)
>
> Interesting enough the problem is that there is no registry entries
> for BB win in HKLM\Software.
>
> I am testing re-installing the agent to see if that works
>
BBwin is 32-bit, so if the OS is 64-bit registry entries are in
HKLM\Software\Wow6432Node\BBWin

I'm playing with exclusions in SCEP at present. I just managed to
restart a purpled BBwin service after excluding the process using the
exe full path, but have another few servers where no success in doing
that :(

David.
>
>  
>
> *David Hay-Currie*
>
> *IT Manager*
>
> *Leisure Fitness Equipment LLC*
>
> *231 Executive Dr. Suite 15*
>
> *Newark, DE 19702*
>
> *Phone: (302) 224-5018*
>
> Leisure Fitness Logo <http://www.leisurefitness.com/?referrer=dhaycurrie>
>
>  
>
>  
>
> *From:*xymon-bounces at xymon.com [mailto:xymon-bounces at xymon.com] *On
> Behalf Of *David Baldwin
> *Sent:* Tuesday, February 05, 2013 7:58 PM
> *To:* xymon at xymon.com
> *Subject:* [Xymon] BBWin hanging on Server 2008R2 SP1
>
>  
>
> I have noticed a few of my monitored servers running BBWin having
> BBWin.exe wedging recently - so all the client tests go purple. Maybe
> triggered by a recent Windows update? The process cannot be killed, so
> the service cannot restart without rebooting the server. Has anyone
> else noticed this? Some are running 0.12 and others 0.13. All central
> mode. We have also recently deployed SCEP AV so possibly some
> interaction there? Recent versions of SCEP also make the MsMpSvc
> service (Microsoft Antimalware Service) "invisible" to BBWin so it
> does not get reported in the svcs section.
>
> Any suggestions appreciated!
>
> Thanks, David.
>
> -- 
> David Baldwin - Senior Systems Administrator (Datacentres + Networks)
> Information and Communication Technology Services
> Australian Sports Commission          http://ausport.gov.au
> Tel 02 62147830 Fax 02 62141830       PO Box 176 Belconnen ACT 2616
> david.baldwin at ausport.gov.au <mailto:david.baldwin at ausport.gov.au>          Leverrier Street Bruce ACT 2617
>
>  
>
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-- 
David Baldwin - Senior Systems Administrator (Datacentres + Networks)
Information and Communication Technology Services
Australian Sports Commission          http://ausport.gov.au
Tel 02 62147830 Fax 02 62141830       PO Box 176 Belconnen ACT 2616
david.baldwin at ausport.gov.au          Leverrier Street Bruce ACT 2617

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