[Xymon] email acks

[Josh Luthman]

Thanks for the clarification you two!

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373


On Thu, May 24, 2012 at 10:44 AM, Root, Paul <Paul.Root at centurylink.com> wrote:
> We found our problem.  One of our engineers mailbox filled up, and Exchange is sending a non-deliverable message back.
>
> We made a quick edit of the promailrc file and drop those messages, and out of office messages. And while we were at it, we made a file of allowed ackers and made that a rule. Should have done that from the start.
>
> Paul.
>
> Paul Root    - Senior Engineer
> Managed Services Systems - CenturyLink
>
>
>
>> -----Original Message-----
>> From: xymon-bounces at xymon.com [mailto:xymon-bounces at xymon.com] On
>> Behalf Of Johan Sjöberg
>> Sent: Thursday, May 24, 2012 9:20 AM
>> To: 'xymon at xymon.com'
>> Subject: Re: [Xymon] email acks
>>
>> We are using one MAIL line for all staff (group address) and the mail
>> acks show up with the correct e-mail address in the ack history. So you
>> shouldn't need to have one line for each recipient.
>> Maybe there is something wrong in the logic that hands the mail over to
>> the mailack command?
>>
>> /Johan
>>
>> > -----Original Message-----
>> > From: xymon-bounces at xymon.com [mailto:xymon-bounces at xymon.com]
>> > On Behalf Of Josh Luthman
>> > Sent: den 24 maj 2012 15:53
>> > To: Root, Paul
>> > Cc: xymon at xymon.com
>> > Subject: Re: [Xymon] email acks
>> >
>> > Not certain, but I think if you do a different alert it will send a
>> different ack
>> > code per email address (fuzzy on the details, it's been some time
>> since I read
>> > that).
>> >
>> > HOST=*.com
>> >   MAIL user1 at telco.com
>> >   MAIL user2 at telco.com
>> >
>> > So user1 gets one code and user2 gets another, depending on the ack
>> code is
>> > who ack'ed it.
>> >
>> > Josh Luthman
>> > Office: 937-552-2340
>> > Direct: 937-552-2343
>> > 1100 Wayne St
>> > Suite 1337
>> > Troy, OH 45373
>> >
>> >
>> > On Thu, May 24, 2012 at 9:48 AM, Root, Paul
>> <Paul.Root at centurylink.com>
>> > wrote:
>> > > I recently implemented acknowledgements via email. Today we notice
>> that
>> > the ack is by postmaster. I'm not thrilled by that. Did I set
>> something up
>> > wrong? Is there a way to get the actual email address of the ack'er
>> in the
>> > acknowledgement?
>> > >
>> > >
>> > > Paul Root    - Senior Engineer
>> > > Managed Services Systems - CenturyLink
>> > >
>> > >
>> > >
>> > >
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