[Xymon] Bug when acking alert twice

Johan Sjöberg Johan.Sjoberg at deltamanagement.se
Thu Nov 3 11:33:15 CET 2011


Hi.

Today we noticed that there is a bug when acknowledging alerts twice (in a short time). Me and a colleague acknowledged the same alert within 25 seconds. I acked it for 1 hour (via mail) and he acked it for five hours (via web interface). The web interface showed that the alert was acknowledged for 5 hours (Next update:...), but after 1 hour, SMS alerts started coming. Then he acked the alert again (from web GUI), and the alerts stopped and the "Next update" time was updated. We have configured SMS to repeat every 15 minutes.

Acknowledge.log:
Thu Nov 03 2011 09:38:28      202330  60      202330  np_filename_not_used    host.test      red     --_000_CE29FAAF3C734A43B4D620A517E393FEB05C44WI_\nAcked by: =?iso-8859-1?Q?XXXXXX
Thu Nov 03 2011 09:38:53      202330  300     202330  np_filename_not_used    host.test      red     modem failover \nAcked by: admin (192.168.107.50)
Thu Nov 03 2011 10:55:06     202330  120     202330  np_filename_not_used    host.test      red     New ack \nAcked by: admin (192.168.107.50)

Notification.log:
Thu Nov  3 09:32:06 2011 host.test (xx.xx.xx.xx) alarms at domain.tld 1320309126 0
Thu Nov  3 10:38:49 2011 host.test (xx.xx.xx.xx) 46xxxxxxxx 1320313129 0
Thu Nov  3 10:53:52 2011 host.test (xx.xx.xx.xx) 46xxxxxxxx 1320314032 0

Regards,
Johan Sjöberg
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