Mailack delay problems

Johan Sjöberg johan.sjoberg at deltamanagement.se
Wed Jan 26 11:20:14 CET 2011


I tested on another alert now, and it works if I remove the unnecessary parts of the subject, for example if I change it to "Re: Hobbit [455503] delay=600". So maybe it's the subject that is too long or something when it is not working.

/Johan

From: Johan Sjöberg [mailto:johan.sjoberg at deltamanagement.se]
Sent: den 26 januari 2011 10:19
To: xymon at xymon.com
Subject: [xymon] Mailack delay problems

Hi.

I think there is some problem with the mailack delay parameter in 4.3.0RC1. This night I got an alert, and I wanted to ack it from my mobile phone. I hit reply and added "delay=600" to the subject line. I can see in my sent folder that the subject is correct. But after an hour I got another SMS for the same service, so it seems like it did not accept the parameter correctly.

E-mail subject: "Ang.: Hobbit [455503] hostname.removed.svcs red delay=600"

Procmail.log:
>From my at email  Wed Jan 26 04:43:39 2011
Subject: Ang.: Hobbit [455503] hostname.removed.svcs
  Folder: /usr/local/xymon/server/bin/hobbit-mailack --env=/usr/local/    12506

Acknowledge.log:
1296013419      455503  60      455503  np_filename_not_used    hostname.removed.svcs   red     --_000_5D50DE4ACDBB4C018A9302A181625CBFdeltamanagementse_\nAcked by: =?iso-8859-1?Q?Johan_Sj=F6berg?=  my at email

Or is procmail the problem, since the delay=600 is not in the subject of the procmail.log?
The hostname is quite long, which means the subject is long. Could that be a problem?
By the way, does mailack now accept "Xymon [ackcode]" so I can change the subject of the alerts from Hobbit?

/Johan
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