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</o:shapelayout></xml><![endif]--></head><body lang=SV link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span lang=EN-US>I tested on another alert now, and it works if I remove the unnecessary parts of the subject, for example if I change it to <span style='color:#1F497D'>“</span></span><span lang=EN-US>Re: Hobbit [455503] delay=600”. So maybe it’s the subject that is too long or something when it is not working.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US>/Johan</span><span lang=EN-US style='color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='color:#1F497D'><o:p> </o:p></span></p><div style='border:none;border-left:solid blue 1.5pt;padding:0cm 0cm 0cm 4.0pt'><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif";mso-fareast-language:SV'>From:</span></b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif";mso-fareast-language:SV'> Johan Sjöberg [mailto:johan.sjoberg@deltamanagement.se] <br><b>Sent:</b> den 26 januari 2011 10:19<br><b>To:</b> xymon@xymon.com<br><b>Subject:</b> [xymon] Mailack delay problems<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span lang=EN-US>Hi.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US>I think there is some problem with the mailack delay parameter in 4.3.0RC1. This night I got an alert, and I wanted to ack it from my mobile phone. I hit reply and added “delay=600” to the subject line. I can see in my sent folder that the subject is correct. But after an hour I got another SMS for the same service, so it seems like it did not accept the parameter correctly.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US>E-mail subject: “Ang.: Hobbit [455503] hostname.removed.svcs red delay=600”<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US>Procmail.log:<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>From my@email Wed Jan 26 04:43:39 2011<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>Subject: Ang.: Hobbit [455503] hostname.removed.svcs<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US> Folder: /usr/local/xymon/server/bin/hobbit-mailack --env=/usr/local/ 12506<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US>Acknowledge.log:<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>1296013419 455503 60 455503 np_filename_not_used hostname.removed.svcs red --_000_5D50DE4ACDBB4C018A9302A181625CBFdeltamanagementse_\nAcked by: =?iso-8859-1?Q?Johan_Sj=F6berg?= my@email<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US>Or is procmail the problem, since the delay=600 is not in the subject of the procmail.log?<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>The hostname is quite long, which means the subject is long. Could that be a problem?<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>By the way, does mailack now accept “Xymon [ackcode]” so I can change the subject of the alerts from Hobbit?<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US>/Johan<o:p></o:p></span></p></div></div></body></html>