[Xymon] Acknowledge issue continues with xymon 4.3.2

[Clark, Sean]

But I can say, using the webpage default method produces the same error
messages "Cookie not found" -- so I didn't think it would be my method of
acknowledging



--

Sean Clark
Sr. Engineer, Software
ATG Network Operations & Planning Integrated Regional OSS
<http://www.twcable.com/DepartmentOverview/AdvancedTechnologyGroup/ATG/NOP/
OSS/Network.aspx>
sean.clark at twcable.com  <mailto:sean.clark at twcable.com> devaudio
<aim://devaudio>  <mailto:sean.clark at twcable.com>
Office: (315) 362-3973 cell: (315) 415-2816






On 4/7/11 9:43 AM, "Clark, Sean" <sean.clark at twcable.com> wrote:

>
>$BB $BBPAGE \"xymondack $NUMBER $DELAY $MESSAGE\"";
>
>
>From a script
>
>
>Where $BB is
>
>/sw/libexec/hobbit/client/bin]./bb --version Hobbit version 4.2.0
>
>
>
>BBPAGE is my xymond display running 4.2.3
>
>$NUMBER is the cookie, obtained by using that same hobbit client to run
>"hobbitdboard
>fields=hostname,testname,color,acktime,disabletime,cookie,ackmsg,dismsg,la
>s
>tchange"
>
>$DELAY is typically 120, but setable
>
>$MESSAGE is just text
>
>
>
>--
>
>Sean Clark
>Sr. Engineer, Software
>ATG Network Operations & Planning Integrated Regional OSS
><http://www.twcable.com/DepartmentOverview/AdvancedTechnologyGroup/ATG/NOP
>/
>OSS/Network.aspx>
>sean.clark at twcable.com  <mailto:sean.clark at twcable.com> devaudio
><aim://devaudio>  <mailto:sean.clark at twcable.com>
>Office: (315) 362-3973 cell: (315) 415-2816
>
>
>
>
>
>
>On 4/7/11 9:36 AM, "henrik at hswn.dk" <henrik at hswn.dk> wrote:
>
>>On Thu, 7 Apr 2011 09:16:01 -0400, "Clark, Sean" <sean.clark at twcable.com>
>>wrote:
>>> I'm not expecting some sort of magic patch to fix this tomorrow, I am
>>just
>>> looking for some direction to take
>>>
>>> So far, I haven't even had an acknowledgement that anyone's read this,
>>> other than people who have the same problem as me, whose prescribed
>>> options are "fix the problem you can't ack faster."
>>
>>I've seen your messages, but haven't had a chance to dig into the code to
>>see where the problem is.
>>
>>> I'll list things that I have changed from the stock xymon settings in
>>the
>>> hopes that Henrik or someone else can say "if you change that, you need
>>to
>>> change this or you will most likely have your shm and chk files
>>corrupted"
>>
>>I don't see any config changes you've done that would explain this.
>>
>>
>>>>Every 4 days, almost exactly, I start losing the ability to acknowledge
>>>>some alerts.
>>>>As time progresses, it gets worse and worse ­ at first it's random,
>>>>some
>>>>can be acknowledged, some can't
>>>>Then, more and more can not be acknowledged
>>
>>>>2011-04-05 05:23:09 Cookie 115771 not found, dropping ack
>>>>2011-04-05 05:23:09 Cookie 54483 not found, dropping ack
>>
>>How do you ack an event ? Are you using the "Acknowledge alert" webpage
>>with the "--no-pin" option (default), or is it ack via email or ... ?
>>
>>
>>Regards,
>>Henrik
>>
>
>
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