Graphs are missing data, but it's there!

[Ward, Martin]

All,

I have a problem with one machine where its data is not being shown in
the graphs even though the data exists.

The machine in question's Hobbit client sends five pieces of numeric
data (email queues) and these are displayed on the web page for this
service:

====
Thursday July 24 11:29:11 UTC 2008

ActiveStatus:  green
<http://hbt0.lon.oss.colt.net/hobbit/gifs/green.gif> 
ActiveQueue: 106
ActiveTrend: tendency rising with -60 mails.
BounceStatus:  green
<http://hbt0.lon.oss.colt.net/hobbit/gifs/green.gif> 
BounceQueue: 58
BounceTrend: tendency falling with 3 mails.
DeferStatus:  red <http://hbt0.lon.oss.colt.net/hobbit/gifs/red.gif> 
DeferQueue: 150464
DeferTrend: tendency falling with 95 mails.
CorruptStatus:  green
<http://hbt0.lon.oss.colt.net/hobbit/gifs/green.gif> 
CorruptQueue: 0
CorruptTrend: amount equal to last measure.
IncomingStatus:  red <http://hbt0.lon.oss.colt.net/hobbit/gifs/red.gif> 
IncomingQueue: 247049
IncomingTrend: amount equal to last measure.

 Deferred Queue is too high but is decreasing already.

====
These numbers change over time and the values are accurate.

However, the graph that is displayed below this data is blank. I have
historic data, the files exist, and what is more I have other machines
that are configured identically to this one where the data IS graphed
correctly.

Hobbit graphs are a bit of a black hole to me, can anyone suggest where
I might look?

|\/|artin


*************************************************************************************
The message is intended for the named addressee only and may not be disclosed to or used by anyone else, nor may it be copied in any way. 

The contents of this message and its attachments are confidential and may also be subject to legal privilege.  If you are not the named addressee and/or have received this message in error, please advise us by e-mailing security at colt.net and delete the message and any attachments without retaining any copies. 

Internet communications are not secure and COLT does not accept responsibility for this message, its contents nor responsibility for any viruses. 

No contracts can be created or varied on behalf of COLT Telecommunications, its subsidiaries or affiliates ("COLT") and any other party by email Communications unless expressly agreed in writing with such other party.  

Please note that incoming emails will be automatically scanned to eliminate potential viruses and unsolicited promotional emails. For more information refer to www.colt.net or contact us on +44(0)20 7390 3900.

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.xymon.com/pipermail/xymon/attachments/20080724/2817f1a0/attachment.html>