[hobbit] BBWin trouble

[Jason Chambers]

I had this problem once, and I found out it was because of a external cscript call didn't work properly.

Jason Chambers
IT Help Desk Associate

GEOSOFT INC.
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T +1 416.369.0111 #344
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-----Original Message-----
From: Jon Dustin [mailto:jdustin at usm.maine.edu]
Sent: January-08-08 10:04 AM
To: hobbit at hswn.dk
Subject: [hobbit] BBWin trouble

I am having a problem with ONE Windows 2003 server running BBWIN v0.9. This server runs the Blackberry Enterprise Server, and ever since we updated to v4.1 of the BES software BBWIN causes 100% CPU utilization and SQL server issues.

I remember the old BBNT service could occasionally cause troubles when checking for CPU utilization, due to poor instrumentation of modules on a particular server. I have disabled CPU checking on BBWIN, but the problem still occurs.

Should I try disabling other modules? I am most interested in checking disk space, services, and events. CPU usage would be nice, but not critical.

Thank you for your assistance.
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Jon Dustin - Network Specialist
University of Southern Maine
Portland, ME  207-780-4152



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