[hobbit] BBWin trouble

Etienne Grignon etienne.grignon at gmail.com
Tue Jan 8 17:15:29 CET 2008


Hello Jon,

I think the problem can come from the msgs agent. Can you check how
many events are generated on the last 30 minutes in each eventlog file
? One time I had this issue because the server was generating hundreds
of events each minute.

Try to disable msgs agent in BBWin to see if it change something.

You can also try to disable all agents, then, enable one by one to see
which one is causing cpu usage.

Let me know the results of these tests,

Etienne.

2008/1/8, Jon Dustin <jdustin at usm.maine.edu>:
> I am having a problem with ONE Windows 2003 server running BBWIN v0.9. This server runs the Blackberry Enterprise Server, and ever since we updated to v4.1 of the BES software BBWIN causes 100% CPU utilization and SQL server issues.
>
> I remember the old BBNT service could occasionally cause troubles when checking for CPU utilization, due to poor instrumentation of modules on a particular server. I have disabled CPU checking on BBWIN, but the problem still occurs.
>
> Should I try disabling other modules? I am most interested in checking disk space, services, and events. CPU usage would be nice, but not critical.
>



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