[hobbit] BBWIN MSG Ignore rule problem

[Dugan, Darin D [EIT]]

Bruce,

I tend to ignore on a combination of eventid and source, but either
alone should work (as the examples indicate). What version of BBWin on
what platform? You might also recheck that you don't have a conflicting
match rule, the ignore is in the msgs block, the msgs agent is enabled
in the bbwin block, etc.

Cheers

D

 

From: White, Bruce [mailto:bewhite at fellowes.com] 
Sent: Friday, July 20, 2007 3:47 PM
To: 'hobbit at hswn.dk'
Subject: RE: [hobbit] BBWIN MSG Ignore rule problem

 

HELP!   Anybody out there have any idea why the ignore is not working
the BBWIN config file?

 

 

           .....Bruce

 

 

-----Original Message-----
From: White, Bruce [mailto:bewhite at fellowes.com] 
Sent: Thursday, July 19, 2007 10:07 AM
To: 'hobbit at hswn.dk'
Subject: RE: [hobbit] BBWIN MSG Ignore rule problem

 

Ignore the e typo in the ignore rule.  It should be:

 

<ignore logfile="Application" eventid="1711" />

 

The extra 'e' is NOT in the BBWIN config file.

 

Sorry,

Bruce

 

 

-----Original Message-----
From: White, Bruce [mailto:bewhite at fellowes.com] 
Sent: Thursday, July 19, 2007 9:55 AM
To: hobbit at hswn.dk
Subject: [hobbit] BBWIN MSG Ignore rule problem

 

HI all,

 

We recently started running BBWIN on several machines.   The client is
set to run in local mode and I have configured a series of ignore rules
in the config file.  I copied the example and edited it.  Below is one
of several:      

 

 

<ignore logfile="Application" eventide="1711" />

 

Despite the ignore rule above, it is still setting the msg test to red.

 

  application: error - 2007/07/19 09:24:14 - gv_vserver (1711) -
WINDOM\psitacct 
 "Line device call cc_MakeCall, failed on Channel 15, Error:- Error
reason = 10f -
 Can not accept event in current state."

 

 

Any ideas on what I have done wrong or is their a bug in BBWIN?

 

Thanks,

Bruce

 

 

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