[Xymon] BBWin client not appearing in server

Tue May 21 20:04:24 CEST 2019

I feel like that is a software generated file, though.  Configuration files
generally appear in C:\Program Files (x86)\BBWin\etc.

Even if it was supposed to be there, what should be in it?  The installer
made a bbwin.cfg file in the etc directory, but the tmp directory is empty.

Jaime Kikpole

Director of Technology & Innovations
Cairo-Durham Central School District
(518) 622-8543, x59500
cairodurham.org <http://www.cairodurham.org>

Technical Support:
help at cairodurham.org
go.cairodurham.org/techtips

[image: Google Certified Educator, Level 1] [image: Google Certified
Educator, Level 2]

On Tue, May 21, 2019 at 2:00 PM Root, Paul T <Paul.Root at centurylink.com>
wrote:

> It is telling you the issue:
>
>
>
> *can't open C:\Program Files (x86)\BBWin\tmp\clientlocal.cfg : The system
> cannot find the file specified.*
>
>
>
>
>
> Seems like a strange place for a config file.
>
>
>
> *From:* Jaime Kikpole <jkikpole at cairodurham.org>
> *Sent:* Tuesday, May 21, 2019 12:50 PM
> *To:* xymon at xymon.com
> *Subject:* Re: [Xymon] BBWin client not appearing in server
>
>
>
> I have some additional information.  I changed the logging level from 3 to
> 4, restarted the service, and the logs now show the following.
>
>
>
> 2019/05/21 13:45:47 [INFO]: bbwin is started - using central configuration
> 2019/05/21 13:45:47 [DEBUG]: [cpu]: cpu review started
> 2019/05/21 13:45:48 [DEBUG]: [cpu]: cpu review ended
> 2019/05/21 13:45:48 [DEBUG]: [disk]: drive string C:\
> 2019/05/21 13:45:48 [DEBUG]: [disk]: drive string D:\
> 2019/05/21 13:45:48 [DEBUG]: [disk]: drive string E:\
> 2019/05/21 13:45:48 [DEBUG]: [disk]: drive string F:\
> 2019/05/21 13:45:48 [DEBUG]: [filesystem]: start
> AgentFileSystem::InitCentralMode
> 2019/05/21 13:45:48 [DEBUG]: [filesystem]: checking file C:\Program Files
> (x86)\BBWin\tmp\clientlocal.cfg
> 2019/05/21 13:45:48 [INFO]: [filesystem]: can't open C:\Program Files
> (x86)\BBWin\tmp\clientlocal.cfg : The system cannot find the file specified.
> 2019/05/21 13:45:48 [DEBUG]: [msgs]: start AgentMsgs::InitCentralMode
> 2019/05/21 13:45:48 [DEBUG]: [msgs]: checking file C:\Program Files
> (x86)\BBWin\tmp\clientlocal.cfg
> 2019/05/21 13:45:48 [INFO]: [msgs]: can't open C:\Program Files
> (x86)\BBWin\tmp\clientlocal.cfg : The system cannot find the file specified.
> 2019/05/21 13:45:49 [DEBUG]: [svcs]: start AgentSvcs::InitCentralMode
> 2019/05/21 13:45:49 [DEBUG]: [svcs]: checking file C:\Program Files
> (x86)\BBWin\tmp\clientlocal.cfg
> 2019/05/21 13:45:49 [INFO]: [svcs]: can't open C:\Program Files
> (x86)\BBWin\tmp\clientlocal.cfg : The system cannot find the file specified.
> 2019/05/21 13:45:49 [DEBUG]: [svcs]: can't open service BFE
> 2019/05/21 13:45:49 [DEBUG]: [svcs]: can't open service Dnscache
> 2019/05/21 13:45:49 [DEBUG]: [svcs]: can't open service mpssvc
> 2019/05/21 13:45:49 [DEBUG]: [svcs]: can't open service
> SecurityHealthService
> 2019/05/21 13:45:49 [DEBUG]: [svcs]: can't open service WdNisSvc
> 2019/05/21 13:45:49 [DEBUG]: [svcs]: can't open service WinDefend
> 2019/05/21 13:45:49 [DEBUG]: [svcs]: can't open service WinHttpAutoProxySvc
>
>
>
> Any tips are greatly appreciated.
>
>
>
>
>
> *Jaime Kikpole*
>
> *Director of Technology & Innovations*
> *Cairo-Durham Central School District*
> (518) 622-8543, x59500
> cairodurham.org <http://www.cairodurham.org>
>
> *Technical Support:*
> help at cairodurham.org
> go.cairodurham.org/techtips
>
> [image: Google Certified Educator, Level 1] [image: Google Certified
> Educator, Level 2]
>
>
>
>
>
> On Tue, May 21, 2019 at 1:26 PM Jaime Kikpole via Xymon <xymon at xymon.com>
> wrote:
>
>
>
>
> ---------- Forwarded message ----------
> From: Jaime Kikpole <jkikpole at cairodurham.org>
> To: xymon at xymon.com
> Cc:
> Bcc:
> Date: Tue, 21 May 2019 13:18:56 -0400
> Subject: BBWin client not appearing in server
>
> I just learned of BBWin last night and have been trying to get it to work
> with my Xymon system.  I've got it installed and started, added the system
> to hosts.cfg on the server, and I can now see it on conn, info, and trends,
> but nothing else.  I only changed BBWin.cfg enough to set the "mode" to
> "central".
>
>
>
> The C:\Program Files (x86)\BBWin\logs\BBWin.log file shows these messages
> every 5 minutes:
>
> [filesystem]: can't open C:\Program Files (x86)\BBWin\tmp\clientlocal.cfg
> : The system cannot find the file specified.
>
> [msgs]: can't open C:\Program Files (x86)\BBWin\tmp\clientlocal.cfg : The
> system cannot find the file specified.
>
> [svcs]: can't open C:\Program Files (x86)\BBWin\tmp\clientlocal.cfg : The
> system cannot find the file specified.
>
>
>
> I've also found the following error when I restart the BBWin service:
>
> [filesystem]: failed to load logfetch status C:\Program Files
> (x86)\BBWin\tmp\logfetch.status : The system cannot find the file specified.
>
>
>
> I confirmed that these files are missing, but the "tmp" folder exists.
>
>
>
> Any thoughts on what I've missed?
>
>
>
>
>
>
> *Jaime Kikpole*
>
> *Director of Technology & Innovations*
> *Cairo-Durham Central School District*
> (518) 622-8543, x59500
> cairodurham.org <http://www.cairodurham.org>
>
> *Technical Support:*
> help at cairodurham.org
> go.cairodurham.org/techtips
>
> [image: Google Certified Educator, Level 1] [image: Google Certified
> Educator, Level 2]
>
>
> This electronic message and any attachment(s) may contain confidential or
> legally privileged information protected by law from further disclosure and
> is intended only for the individual or entity identified above as the
> addressee. If you are not the addressee (or the employee or agency
> responsible to deliver it to the addressee), or if this message has been
> addressed to you in error, you are hereby notified that you may not copy,
> forward, disclose or use any part of this message or any attachment(s).
> Please notify the sender immediately by return email or telephone and
> permanently delete this message and attachment(s) from your system.
>
>
> ---------- Forwarded message ----------
> From: Jaime Kikpole via Xymon <xymon at xymon.com>
> To: xymon at xymon.com
> Cc:
> Bcc:
> Date: Tue, 21 May 2019 13:18:56 -0400
> Subject: [Xymon] BBWin client not appearing in server
> _______________________________________________
> Xymon mailing list
> Xymon at xymon.com
> http://lists.xymon.com/mailman/listinfo/xymon
>
>
> This electronic message and any attachment(s) may contain confidential or
> legally privileged information protected by law from further disclosure and
> is intended only for the individual or entity identified above as the
> addressee. If you are not the addressee (or the employee or agency
> responsible to deliver it to the addressee), or if this message has been
> addressed to you in error, you are hereby notified that you may not copy,
> forward, disclose or use any part of this message or any attachment(s).
> Please notify the sender immediately by return email or telephone and
> permanently delete this message and attachment(s) from your system.
> This communication is the property of CenturyLink and may contain
> confidential or privileged information. Unauthorized use of this
> communication is strictly prohibited and may be unlawful. If you have
> received this communication in error, please immediately notify the sender
> by reply e-mail and destroy all copies of the communication and any
> attachments.
>

-- 
This electronic message and any attachment(s) may contain confidential or 
legally privileged information protected by law from further disclosure and 
is intended only for the individual or entity identified above as the 
addressee. If you are not the addressee (or the employee or agency 
responsible to deliver it to the addressee), or if this message has been 
addressed to you in error, you are hereby notified that you may not copy, 
forward, disclose or use any part of this message or any attachment(s). 
Please notify the sender immediately by return email or telephone and 
permanently delete this message and attachment(s) from your system.
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.xymon.com/pipermail/xymon/attachments/20190521/d944f700/attachment.html>