[Xymon] Disk test in Windows appending a ' with a large number of disks

Tue Oct 20 18:47:22 CEST 2015

FYI – This is the dll error that generates when the disk.dll attempts to load:

Log Name:      Application

Source:        Application Error

Date:          10/20/2015 12:43:19 PM

Event ID:      1000

Task Category: (100)

Level:         Error

Keywords:      Classic

User:          N/A

Computer:      <my server name>

Description:

Faulting application name: BBWin.exe, version: 0.13.0.237, time stamp: 0x4f273487

Faulting module name: MSVCR100.dll, version: 10.0.30319.1, time stamp: 0x4ba1dbbe

Exception code: 0xc0000005

Fault offset: 0x00001fd8

Faulting process id: 0x26904

Faulting application start time: 0x01d10b566be8eeca

Faulting application path: C:\Program Files (x86)\BBWin\bin\BBWin.exe

Faulting module path: C:\Program Files (x86)\BBWin\bin\MSVCR100.dll

Report Id: aaa9999f-7749-11e5-a446-3cd92bf6e804

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

  <System>

    <Provider Name="Application Error" />

    <EventID Qualifiers="0">1000</EventID>

    <Level>2</Level>

    <Task>100</Task>

    <Keywords>0x80000000000000</Keywords>

    <TimeCreated SystemTime="2015-10-20T16:43:19.000000000Z" />

    <EventRecordID>2594237</EventRecordID>

    <Channel>Application</Channel>

    <Computer>my server</Computer>

    <Security />

  </System>

  <EventData>

    <Data>BBWin.exe</Data>

    <Data>0.13.0.237</Data>

    <Data>4f273487</Data>

    <Data>MSVCR100.dll</Data>

    <Data>10.0.30319.1</Data>

    <Data>4ba1dbbe</Data>

    <Data>c0000005</Data>

    <Data>00001fd8</Data>

    <Data>26904</Data>

    <Data>01d10b566be8eeca</Data>

    <Data>C:\Program Files (x86)\BBWin\bin\BBWin.exe</Data>

    <Data>C:\Program Files (x86)\BBWin\bin\MSVCR100.dll</Data>

    <Data>aaa9999f-7749-11e5-a446-3cd92bf6e804</Data>

  </EventData>

</Event>

-----Original Message-----
From: Jeffcoat, Al
Sent: Tuesday, October 20, 2015 11:53 AM
To: Nordquist, Daniel <Daniel.Nordquist at orlandohealth.com>; J.C. Cleaver <cleaver at terabithia.org>
Cc: Xymon Mailing List <xymon at xymon.com>
Subject: RE: [Xymon] Disk test in Windows appending a ' with a large number of disks

To add more information, this is 100% a client problem.  The bbwin client is crashing after the disks were added to the exchange server, which is causing the service test to turn purple on the xymon server.  There are 5 other exchange servers with the exact same configuration that aren't having a problem.  There's a warning that bbwin can't find a dll in the windows event log, but as I'm not a wintel admin here, I don’t have access to it.  If it's of interest to anyone, I can get it from them if necessary.  I suggested to the techs working the issue that they look into the xymonpsclient to see if it resolves the issue.

Thank you,

Al

Al Jeffcoat, IBM Certified AIX Support Specialist System Programmer III (Storage and *NIX) Information Services

Orlando Health

orlandohealth.com

facebook.com/orlandohealth

youtube.com/orlandohealth

@orlandohealth on twitter

2051 Mercy Drive

Orlando, FL 32806

tel: 321.843.1051

fax: 321.843.6733

-----Original Message-----

From: Xymon [mailto:xymon-bounces at xymon.com] On Behalf Of Nordquist, Daniel

Sent: Tuesday, October 20, 2015 11:31 AM

To: J.C. Cleaver <cleaver at terabithia.org<mailto:cleaver at terabithia.org>>

Cc: Xymon Mailing List <xymon at xymon.com<mailto:xymon at xymon.com>>

Subject: Re: [Xymon] Disk test in Windows appending a ' with a large number of disks

Not sure what you mean by the '[df]' section of the client report?

It's running the .13 bbwin client.

-----Original Message-----

From: J.C. Cleaver [mailto:cleaver at terabithia.org]

Sent: Monday, October 19, 2015 12:34 PM

To: Nordquist, Daniel

Cc: Xymon Mailing List

Subject: RE: [Xymon] Disk test in Windows appending a ' with a large number of disks

Can you send the output of the '[df]' section of the client report for this server? Also, are you using BBWin or the PowerShell client?

-jc

On Mon, October 19, 2015 4:51 am, Nordquist, Daniel wrote:

> It just appends a ' to the disk name, like this; DB165'

>

> Diskpart and all other windows utils show the disk as a normal name,

> it's just hobbit that is appending the '

>

> Any ideas?

>

>

> -----Original Message-----

> From: J.C. Cleaver [mailto:cleaver at terabithia.org]

> Sent: Saturday, October 17, 2015 11:49 PM

> To: Nordquist, Daniel <Daniel.Nordquist at orlandohealth.com<mailto:Daniel.Nordquist at orlandohealth.com>>

> Cc: Xymon Mailing List <xymon at xymon.com<mailto:xymon at xymon.com>>

> Subject: Re: [Xymon] Disk test in Windows appending a ' with a large

> number of disks

>

>

>

> On Fri, October 16, 2015 4:42 am, Nordquist, Daniel wrote:

>> Disk test in Windows appending a ' with a large number of disks (over

>> 150), which breaks the test.

>>

>> For some reason, we added additional disks to our exchange servers

>> and hobbit is appending a single quote (') to the disk names and the

>> disk test is broken because of it.

>>

>> Anyone have this happen to them and know of a solution?

>>

>

>

> Hi Dan,

>

> This is the first I've heard of something like this. Can you provide a

> sample of what you're seeing? Also, the version numbers (on the server

> side) and the client script.

>

> Do you see this in the 'df' section of the raw client report, or is it

> just in the 'disk' status test?

>

>

> Regards,

> -jc

>

>

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This e-mail message and any attached files are confidential and are intended solely for the use of the addressee(s) named above. If you are not the intended recipient, any review, use, or distribution of this e-mail message and any attached files is strictly prohibited.

This communication may contain material protected by Federal privacy regulations, attorney-client work product, or other privileges. If you have received this confidential communication in error, please notify the sender immediately by reply e-mail message and permanently delete the original message. To reply to our email administrator directly, send an email to: postmaster at orlandohealth.com .

If this e-mail message concerns a contract matter, be advised that no employee or agent is authorized to conclude any binding agreement on behalf of Orlando Health by e-mail without express written confirmation by an officer of the corporation. Any views or opinions presented in this e-mail are solely those of the author and do not necessarily represent those of Orlando Health.
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