[Xymon] Acknowledging an alert

[Root, Paul T]

Hi,
                I'm working on a script that works with a company internal callout (paging) system. The system requires a confirmation of a page when an engineer receives it.

                In the event of a recovery of the alert, the script sees that the message is a recovery, and sends an automatic confirmation. However, in the event of an acknowledgement in xymon, we just get another pageout.  So there are two things to acknowledge.

                Is there a way in the script to know that the page out is an acknowledgement? I just noticed ACKCODE is an environment variable that is set. Does an acknowledge page have a particular code?

                I'll go try to see what it sends.

Thanks,
Paul.

Paul Root
Lead Engineer
CenturyLink Network Reliability Operations Center

390 Commerce Dr
Woodbury, MN 55125
Direct: (651)312-5207
Paul.Root at centurylink.com

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