[Xymon] Auto Acknowledge alert

[Ralph Mitchell]

The NUMBER value is the ack cookie value that is put in the subject of
alert emails.  If you configure alerts.cfg with SCRIPTs to process alerts,
the cookie value is handed in via the ACKCODE environment variable.

You'll need to make sure you pick up the most recent cookie value for any
given alert, as each one overrides the previous cookie.  If you're sending
out email alerts, make sure that the subject reads:

   Xymon [NUMBER] yadda yadda bling

as the xymon-mailack program looks for "Xymon [....] and extracts the
NUMBER cookie value to post the acknowledgement.

Ralph Mitchell



On Mon, Oct 6, 2014 at 4:57 PM, John Thurston <john.thurston at alaska.gov>
wrote:

> On 10/6/2014 11:50 AM, Blumenthal, Russell wrote:
>
>> Is there a way to get a link that when clicked it will auto acknowledge
>> an alert (after the login) with a preset message/time?
>>
>> What I would like to do, ideally, is have a script that emails out the
>> information but also includes a link so that anyone that gets the email
>> can acknowledge the alert just by clicking it.
>>
>
> Well, acknowledge.sh is accessible in the xymon-seccgi path so you should
> be able to construct an appropriate URL to it. I quick sampling on my own
> server shows the following information is sent as a POST
>
>  DELAY_1=2&PERIOD_1=min&MESSAGE_1=foo&NUMBER_1=509331&HOSTNAME_1=
>> bar.state.ak.us&TESTNAME_1=conn&Send_1=Send
>>
>
> The questions are, where does the NUMBER value come from, and will a GET
> work (or must you POST)?
>
> There is also xymon-mailack which might meet your needs.
>
>> DESCRIPTION
>> xymon-mailack normally runs as an input mail-filter for the xymon user,
>> e.g. by being called from the xymon users' procmailrc(5) file.
>> xymon-mailack recognizes e-mails that are replies to xymond_alert(8) mail
>> alerts, and converts the reply mail into an acknowledge message that is
>> sent to the Xymon system. This permits an administrator to acknowledge an
>> alert via e-mail.
>>
>
>
> --
>    Do things because you should, not just because you can.
>
> John Thurston    907-465-8591
> John.Thurston at alaska.gov
> Enterprise Technology Services
> Department of Administration
> State of Alaska
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