[Xymon] not receiving alerts

Sat Nov 9 08:32:15 CET 2013

Have you tried sending email as the xymon user rather than as root?

From: Xymon [mailto:xymon-bounces at xymon.com] On Behalf Of Kris Springer
Sent: 09 November 2013 07:30
To: Japheth Cleaver
Cc: xymon at xymon.com
Subject: Re: [Xymon] not receiving alerts

Thanks for the ideas.  But the notifications.log is completely empty.  The MAIL lines in xymonserver.cfg match what you suggested.  The permissions issue was worth looking into.  When I send a test message I'm always sudo root.  I've made the xymon user part of the 'root' group, but that didn't help any.  I noticed there's a 'mail' group.  I thought maybe adding the xymon user to the 'mail' group may have affected something, but it didn't either.  Any more ideas?

Thank you.
------------------------------------------------
Kris Springer
=======================

On Fri, Nov 8, 2013 at 5:26 PM, Japheth Cleaver <cleaver at terabithia.org<mailto:cleaver at terabithia.org>> wrote:
You should see something in in /var/log/xymon/notifications.log whenever
xymond_alert thinks it's sending (e.g.) an email off:

Fri Nov  8 14:16:33 2013 monitor.example.net.procs (192.168.2.5)
cleaver at terabithia.org<mailto:cleaver at terabithia.org>[170] 1383948993 300

If you see that, then your config logic is probably OK. Double check your
'mail' lines in xymonserver.cfg:

MAILC="mail"           # Command used to send an e-mail with no subject
MAIL="$MAILC -s"       # Command used to send an e-mail with a subject

If you can send an email by hand, and those binaries are in normal spots,
perhaps there's a permissions problem? Weird PATH issues? SELinux?

HTH,
-jc

On Fri, November 8, 2013 3:14 pm, Kris Springer wrote:
> I'm still trying to find a solution to this.  I haven't been able to focus
> on this for a while.  My alerts are still not sending out.  I assumed that
> maybe Amazon AWS was blocking them for some reason, but I filled out all
> the forms and supposedly have no blocking going on.  The logs on Xymon
> don't show me anything that jump out as the problem.  I am able to send
> test messages using sendmail from the command line with not trouble at all
> to email addresses hosted at Google and Godaddy.  I've checked spam and
> junk folders but the alerts just aren't getting there.  HELP!  Any
> suggestion will be attempted, but please don't just make general
> suggestions like "check the logs" without specifying what exactly I'm
> supposed to be checking.
>
> Thank you.
> ------------------------------------------------
> *Kris Springer*
>
>
>
> On Sat, Oct 19, 2013 at 3:46 PM, Root, Paul T
> <Paul.Root at centurylink.com<mailto:Paul.Root at centurylink.com>>wrote:
>
>> Use: /usr/lib64/xymon/server/bin/xymond_alert --test $* --duration=500
>> |grep -v Failed
>> To test what alerts do.
>>
>> Look at ~xymon/server/logs/notifications.log (or where ever you have it.
>> I
>> have /var/log/xymon) to see what it actually did.
>>
>>

Carl Inglis
Systems Administrator

Rakon UK Limited
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Tel: +44 1522 812630 | Fax: +44 1522 812664 | Mob: +44 7786 552915
Carl.Inglis at rakon.com | www.rakon.com

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-----Original Message-----
>> From: Xymon [mailto:xymon-bounces at xymon.com<mailto:xymon-bounces at xymon.com>] On Behalf Of Mike Burger
>> Sent: Saturday, October 19, 2013 11:26 AM
>> To: Kris Springer
>> Cc: xymon at xymon.com<mailto:xymon at xymon.com>
>> Subject: Re: [Xymon] not receiving alerts
>>
>> You mentioned looking at logs...the Xymon logs, or /var/log/maillog?
>>
>> I'm curious as to what the maillog shows for the events/times in
>> question.
>> --
>> Mike Burger
>> http://www.bubbanfriends.org
>>
>> "It's always suicide-mission this, save-the-planet that. No one ever
>> just
>> stops by to say 'hi' anymore." --Colonel Jack O'Neill, SG1
>>
>>
>> > I'm not receiving alerts on red and yellow's.  I set up my server a
>> > while ago and received many alerts during setup and even after.  But
>> > about a week ago I stopped receiving the emails.  They're not going to
>> > spam, and I am able to send emails via command line from the Xymon
>> > server with no trouble.
>> >  I've looked in the logs and am not seeing anything.  Xymon is running
>> > on an Ubuntu v13 box hosted on AWS.  Ideas?
>> >
>> > Thank you.
>> > ------------------------------------------------
>> > *Kris Springer*
>> >
>> > *
>> > *
>> > _______________________________________________
>> > Xymon mailing list
>> > Xymon at xymon.com<mailto:Xymon at xymon.com>
>> > http://lists.xymon.com/mailman/listinfo/xymon
>> >
>>
>> _______________________________________________
>> Xymon mailing list
>> Xymon at xymon.com<mailto:Xymon at xymon.com>
>> http://lists.xymon.com/mailman/listinfo/xymon
>>
> _______________________________________________
> Xymon mailing list
> Xymon at xymon.com<mailto:Xymon at xymon.com>
> http://lists.xymon.com/mailman/listinfo/xymon
>

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