[xymon] Managing who gets alerts - shifts and rotations

[Jerald Sheets]

Betsy,

Have you looked into the alerting configs in $SERVER_HOME/etc/hobbit-alerts.cfg yet?  It's pretty flexible.

--jms


On Oct 9, 2010, at 7:36 AM, Elizabeth Schwartz wrote:

> We're in the process of migratng from Big Brother to xymon.
> 
> I'm wondering what folks are doing about handling on-call paging
> shifts? We have a complex schedule of on-duty techs plus weekly
> rotations of oncall people for various teams. We've tried to
> incorporate the schedules into our rule sets and it is getting too
> complex to manage.
> 
> What are people using to manage this?  In my ideal world, all my rules
> would be "page tech; wait 30 minutes, page on-call" but we've got to
> get some sort of scheduling software or script to manage who is at the
> other end of the email.
> 
> thanks Betsy
> 
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