[hobbit] Route/Netstat Crashing and/or Ipconfig Not Working = Purple results

[Birney Jr Joe-FJB047]

Folks,
all servers are running Win2003 w/SP 2 as the OS.
BBWin is version 0.12

________________________________

From: Odinn [mailto:odinn_asgaard at yahoo.com] 
Sent: Thursday, January 14, 2010 3:11 PM
To: hobbit at hswn.dk
Subject: Re: [hobbit] Route/Netstat Crashing and/or Ipconfig Not Working
= Purple results


what client are you running on the Windows systems? BBWin v.?
 
--


Jim Sloan


Just remember, today is the day you thought tomorrow was going to be
yesterday. 


________________________________

From: Birney Jr Joe-FJB047 <fjb047 at motorola.com>
To: hobbit at hswn.dk
Sent: Thu, January 14, 2010 2:46:48 PM
Subject: RE: [hobbit] Route/Netstat Crashing and/or Ipconfig Not Working
= Purple results


Thanks for the feedback. We had to install Hobbit on about 40 servers.
We ended up scripting the install to make life easier and ensure all of
the servers got the same version, installed the same day, ect. We also
made sure that the we had set the mode on the citrix box to install
before we ran the script. 
 
Is there any way that we can get Hobbit to run the commands in more of a
verbose mode? We would love to see the cmd window that it spawns to run
the netstat or ipconfig commands so we can see what its hanging up as...
We tried to change one of the servers so bbwin runs as with a different
account and left that account logged in hoping a CMD window or other
data would be persevered. But no luck :(
 
Jb

________________________________

From: Odinn [mailto:odinn_asgaard at yahoo.com] 
Sent: Thursday, January 14, 2010 10:57 AM
To: hobbit at hswn.dk
Subject: Re: [hobbit] Route/Netstat Crashing and/or Ipconfig Not Working
= Purple results


This sounds like an issue with the client, not the server.
 
--


Jim Sloan


Just remember, today is the day you thought tomorrow was going to be
yesterday. 


________________________________

From: Birney Jr Joe-FJB047 <fjb047 at motorola.com>
To: hobbit at hswn.dk
Sent: Thu, January 14, 2010 8:46:16 AM
Subject: [hobbit] Route/Netstat Crashing and/or Ipconfig Not Working =
Purple results



Folks,
we have three dell power edge 2950s that are running a Win2k3 OS as well
as the Citrix Xenapp (version 5.0). What we see is that Hobbit will
report the basic test purple (CPU, Disk, Mem, ect) after some time has
pasted. When we logon to the systems we usually see a crash message
saying that either route.exe or netstat has crashed. Checking the task
manger on these boxes shows we can have a mix of netstat and route.exe
still running (some times its just one, other there are 2 or more
instances, or just one of them running, ect). Looking at the event
viewer we will usually see: 

The agent stats generated this event message : failed to execute
ipconfig /all  

But no other error indications on those boxes. And of course when we run
this ipconfig command it works all the time for us. The simple fix is to
kill any an all netstat.exe, route.exe and cmd windows they tried to run
and then the servers go back to green. Problem is they will only last
for some time until they go purple. And the time it takes is random.
Finally we have 6 other Citrix servers all configured in the same manor
that do NOT exhibit this behavior.

So any ideas on how to find out why netstat/route keep crashing?

Thanks! 
Jb 



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